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Whether you’re operating a small shop, online business, or a growing chain, insights from this survey can help you reinforce security in the most sensitive areas.

"Omnichannel, I think, is kind of the way of now and the future. So is having a brick-and-mortar and an online store, and even other methods of accessing customers or enabling them to access you."

READ MORE: Paying It Forward: How Small Businesses Are Connecting with Customers Online

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