You’ve probably noticed that chip cards take a while to process. While it’s all in the name of security (the technology is working to make sure there’s nothing fishy going on), that sluggishness can be a bit of a drag.
An easy solution? Start accepting contactless (NFC) payments like Apple Pay and Google Pay. Contactless payments are just as secure as chip card payments but much (much) faster. They take just seconds to process.
It’s super-easy to start accepting contactless payments right away with the Square contactless and chip reader. All you do is ring up a purchase, look for the green light to appear on the reader, and then have the customer hold the phone over the reader to pay. Here’s a quick video to talk you through how to accept Apple Pay, Android Pay, Samsung Pay, and other contactless payments with the Square contactless and chip reader.
When it comes to accepting contactless mobile payments (and chip cards for that matter), there are a few things you can do to ensure the best customer experience. Here are some ways to make the payment process seamless:
Train yourself and your employees
Once your new reader’s all set up, do some practice runs. That way, when you have a line of customers, you’re well versed on the process. We have a handy cheat sheet for how to accept contactless payments, which you can circulate to your staff (or place behind the counter for quick reference).
Using Apple and Google Pay also makes it easy for you to run your business on the go. With Square Card, a personalized business debit card, you can use Apple and Google Pay for the fastest and most secure payments online, in-store, and in-app.
Put the reader in a good spot.
The ideal place to put your chip card and contactless reader is halfway between you and customers. That way, they can easily dip chip cards or hold up their mobile devices to pay. Here’s an example of an ideal setup:
Let people know you accept mobile payments.
To get more people to pay via their mobile devices (and hence, move your line faster), you need to let them know that you accept contactless payments. Both Apple Pay and Google Pay have kits you can download that contain things like register decals. You can also get creative and make your own signage, like The Pour Coffee in Panama City Beach, Florida.
Contactless payments are the fastest, most secure way to take in-person payments. With the Square contactless and chip reader, you’ll be up and running with mobile payments in no time — offering the best checkout experience possible for your customers.
[Apple Pay Guide: Everything You Need to Know About Contactless Payments]
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