Square appointments

Features that streamline and simplify your business.

Square Appointments

Scheduling Features

Let customers book with you online

With your free booking website, you can continue to accept appointments outside your working hours. Give your clients the ability to cancel or reschedule their own appointments.

Keep control of your calendar
Have full control over your calendar: Set your business hours, block personal events, and choose to manually or automatically accept customer-booked appointments.

Simple, flexible setup

Enter your business description, upload your company logo, and add your social accounts. When you’re done, share your site link with your clients so they can start booking.

Add staff members
If you have staff, customers can decide which employee they’d like to book with. You decide what services employees offer.

Integrate with your existing website
If you already have a website, you can create a custom button to use anywhere on the web to promote and drive traffic to your booking site.

Send automated email and text reminders

Reduce no-shows without spending time sending texts or making phone calls. One tap sets up automatic notices to remind clients of upcoming appointments and notify them of changes.

Display each of your services

Every service you offer is unique. Give each service a name and a description, indicate how long each service takes, and set the price you want to charge your clients.

Sync your personal calendar

Get an accurate view of your time by linking your personal Google Calendar. Personal events marked as busy will block time on your Square Appointments calendar, and your personal calendar will show your scheduled appointments.

Payment Features

Check out customers in person after an appointment

Getting paid couldn’t be easier. Check out clients directly from the app at the end of their appointment, and add retail items such as shampoo or cleanser to the total. Accept any credit card, and securely store your customer’s card for future use.

Save a customer’s credit card on file

Square Appointments can securely store payment details for your customers. Customers can manage their stored credit cards in their own customer account.

Collect no-show fees

If you require no-show fees, customers will need to add their credit card at the time they book their appointment. If your customer doesn’t show up, you can charge their card on file.

Require full prepayment for appointments

You have the option to charge full prepayment for a service at the time a customer books an appointment.

Send invoices

Send invoices from your mobile device or laptop right to your customers’ inboxes. They can pay securely with a few clicks.

Customer Management Features

Build better relationships

Square Appointments automatically creates a profile for each of your customers. Easily view appointment and purchase history, personal details, and saved cards on file. You can also add your own custom notes, so you’re always prepared for each appointment.

Already have a customer contact list?
Easily import your existing customer contact list via your mobile device or desktop with a CSV.

Reach out to your customers with Square Marketing

Get more business from your regulars and new customers by marketing your business via email and social media campaigns.

Reward repeat customers through Square Loyalty

Reward your best clients while increasing your repeat visits with a loyalty program integrated into Appointments.

Team Management Features

Add staff members

Add staff members in Dashboard. Your staff can view and manage their own schedules on their own devices. Staff get notified when they get a new booking, or when one of their appointments is rescheduled.

Track employee sales

When you check out a customer from the Appointments app, the sale automatically gets tied to the staff member’s profile. You can then run employee sales reports to see who sold what, and quickly calculate commission.

Give employees different levels of access

You decide what employees can and can’t see so that your important assets are protected.

Manage multiple locations

You can adjust staff schedules and manage every location from one account.

Integrations

Allow customers to book with you on Instagram

It’s simple, just add a Book button to your Instagram business profile. Customers can instantly book an appointment without ever leaving the Instagram app.

Allow customers to book with you on Google

Let customers create, cancel, and reschedule appointments directly from their Google Search, Google Maps, and the Reserve with Google site.

Allow customers to book with you on Facebook

Add your Square Appointments online booking site to your Facebook business page to make it easier for customers to book with you.

Item Management

Sell items to earn more

Add additional retail items such as shampoo or face cleanser to your customer’s appointment for a seamless checkout experience. Sales are automatically attributed to the correct employee.

Manage inventory

Keep track of stock in real time and get email alerts when items run low, so you never run out or miss a sale again.

Start booking appointments.

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No credit card required. No long-term commitments.