When a happy customer asks about a product or placing a big order tomorrow, use Square Messages to send more details, an estimate and a “thank you” text right away. Always be ready to move quickly on opportunities.
“I think you forgot my slice of cake!”
– Erin Hills, loves Cate’s Deli’s desserts
Go above and beyond
Offer the best customer experience by replying to feedback. Keep customers’ messages, favorite products, and recent services at your fingertips—you have easy access to the details that help you build relationships.
“Sorry, I won’t be able to make it until after 5. Can I reschedule?”
– Lauren Noble, Iris & Onyx’s one o’clock
Spend less time scheduling
Square Assistant is a digital messaging tool that reschedules, cancels, and confirms appointments for you, so you get time back. Monitor what Square Assistant is saying and take over the conversation at any time.