Omnichannel Selling Metrics Template

This downloadable omnichannel selling metrics template makes it easy to identify and track the key performance indicators (KPIs) that will help you grow your business efficiently across channels.

Mar 29, 2024 — 1 min read

What’s inside

Identifying benchmarks
In-person key performance indicators (KPIs)
eCommerce KPIs
Social commerce KPIs

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This article is for educational purposes and does not constitute legal, financial, or tax advice. For specific advice applicable to your business, please contact a professional.

When it comes to selling across multiple locations and channels, there is a lot to keep tabs on. This template breaks down the critical omnichannel retail metrics to track and why they’re important. Use this spreadsheet to record and understand your channel mix and channel return on investment (ROI) and to uncover opportunities to spend your marketing dollars more efficiently.

Understanding how your products or services are selling across locations and channels will help you optimize cash flow and make better decisions around your multichannel selling approach.

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