Square Appointments Pricing
Square Appointments is a point-of-sale for bookings, payments, and staff management. Appointments offers three monthly subscription plans, per location: Free, Plus, and Premium. Each Plus and Premium plan includes a different set of features and tools and comes with a free 30-day trial, so you can choose the best plan for your business needs. You have the flexibility to upgrade or downgrade at any time. Custom pricing is also available for qualifying businesses. Learn more about which features are included in each plan below.
Subscription Plans
There are three simple plans for Square Appointments:
| Appointments Plan | Monthly Cost | Locations | Staff |
|---|---|---|---|
| Free | $0 per month for a single location. | 1 location only | Unlimited |
| Plus | $29 per month, per location. | Unlimited | Unlimited |
| Premium | $69 per month, per location. | Unlimited | Unlimited |
| Custom Pricing* | Contact sales | Unlimited | Unlimited |
Note: If you wish to use Appointments with Plus or Premium across multiple locations, you will be charged per location.
*Custom pricing and add-on tools
Businesses that process over $250k per year in card sales are eligible for custom pricing. Custom priced plans include all features in Premium, a dedicated account manager, and discounted bundling of Square business tools listed below. Contact our Sales Team to add tools to any subscription.
Note: Your subscription pricing is the same across all locations on your account. For example, if one location has a subscription for Appointments Plus, then another location for the same account will not have access to the Appointments Free Plan. Learn more about Appointment plans and features.
With Square Appointments Plus or Premium subscription, you can use waitlist to fill schedule gaps caused by last-minute cancellations or reschedules. It also allows you to:
Enable popular staff to capture demand from clients who want to book but are hindered by limited availability.
Message clients, add staff notes, or remove the client from the waitlist.
Learn more about how Waitlist for Square Appointments can benefit your business.
Processing Rates
When you sign up to Square Appointments Free, you have the basics you need to manage bookings and payments for your business at no monthly cost for a single location. You will only pay Square’s standard processing rate of 2.6% + 10¢ when you process your client’s credit or debit card in-person.
For Square Appointments Plus or Premium, your processing fee for card-present (swiped, dipped, or tapped) payments will be 2.5% + 10¢ per transaction. For other types of transactions, whether it’s an online payment or the card is not present, you’ll follow Square’s standard processing rates.
| Payment Type | Free Processing Rate | Plus Processing Rate | Premium Processing Rate |
|---|---|---|---|
| In-person card transactions | 2.6% + 10¢ | 2.5% + 10¢ | 2.5% + 10¢ |
| Online payments (prepayments/no- show transaction fee) | 2.9% + 30¢ | 2.9% + 30¢ | 2.9% + 30¢ |
| Manually keyed-in or Card on File | 3.5% + 15¢ | 3.5% + 15¢ | 3.5% + 15¢ |
| Cash App Pay (Card-Present Transactions) | 2.6% + 10¢ | 2.5% + 10¢ | 2.5% + 10¢ |
| Afterpay | 6% + 30¢ | 6% + 30¢ | 6% + 30¢ |
Note: The rate of 2.5% + 10¢ for card-present transactions is only for payments processed through the Appointments app. If you use the Square Point of Sale app to process payments with your Appointments account, you will pay the standard processing fee of 2.6% + 10¢ for card-present transactions.
Afterpay Pricing
Square sellers using Afterpay get paid the full amount at the time of purchase, minus a processing fee on the total order. Enabling Afterpay with Square is free — there are no monthly fees or startup costs. You only pay 6% + 30¢ per when you make an in-person appointment or sale. There are no processing fees charged on the remaining installments or if your customer makes a late payment.
Important to Note
Afterpay rates are fixed and do not vary by subscription type, hardware, or custom pricing.
Afterpay acceptance is not yet available with Square Appointments Online booking sites.
Compare Square Appointments Free, Plus, and Premium
| Features | Free | Plus | Premium |
|---|---|---|---|
| Pricing | $0 per month for a single location | $29 per month per location | $69 per month per location |
| Scheduling Features | Free | Plus | Premium |
| Mobile app (iOS/Android) | ✔ | ✔ | ✔ |
| Custom availability | ✔ | ✔ | ✔ |
| Automated text and email reminders | ✔ | ✔ | ✔ |
| Square Assistant | ✔ | ✔ | ✔ |
| Block personal events | ✔ | ✔ | ✔ |
| Recurring appointments | ✔ | ✔ | ✔ |
| Multiple time zones | ✔ | ✔ | ✔ |
| Multiple locations | — | ✔ | ✔ |
| Processing time | — | ✔ | ✔ |
| Multiple staff appointments | — | ✔ | ✔ |
| Google Calendar sync | — | ✔ | ✔ |
| Automated text and email confirmations | — | ✔ | ✔ |
| No-show protection | — | ✔ | ✔ |
| Daily appointment limit | — | ✔ | ✔ |
| Resource management | — | — | ✔ |
| Online Booking Features | Free | Plus | Premium |
| Square Online booking website | ✔ | ✔ | ✔ |
| Sell products in-store or for pickup/delivery | ✔ | ✔ | ✔ |
| Book Now button | ✔ | ✔ | ✔ |
| Instagram Integration | ✔ | ✔ | ✔ |
| Reserve with Google integration | ✔ | ✔ | ✔ |
| Booking website QR code | ✔ | ✔ | ✔ |
| SEO tools | ✔ | ✔ | ✔ |
| Team Management Features | Free | Plus | Premium |
| Team Management | ✔ | ✔ | ✔ |
| Individual staff accounts | ✔ | ✔ | ✔ |
| One set of permissions | ✔ | ✔ | ✔ |
| Team Plus | — | — | ✔ |
| Multiple sets of permissions | — | — | ✔ |
| Labor Management Features | Free | Plus | Premium |
| Square Shifts Free | ✔ | ✔ | ✔ |
| Time tracking | ✔ | ✔ | ✔ |
| Timecard reporting | ✔ | ✔ | ✔ |
| Payroll exports | ✔ | ✔ | ✔ |
| Break tracking | ✔ | ✔ | ✔ |
| Shifts Plus | ✔ | ✔ | ✔ |
| Team Sales vs. Labor reporting | — | — | ✔ |
| Multiple wage rates | — | — | ✔ |
| Track earned commissions | — | — | ✔ |
| Flat-rate staff commissions | — | — | ✔ |
| Custom-tiered staff commissions | — | — | ✔ |
| Client Management Features | Free | Plus | Premium |
| Square Messages | ✔ | ✔ | ✔ |
| Auto-created customer profiles | ✔ | ✔ | ✔ |
| Customer groups | ✔ | ✔ | ✔ |
| Customer notes and reminders | ✔ | ✔ | ✔ |
| Import existing customers | ✔ | ✔ | ✔ |
| Appointment and sales history | ✔ | ✔ | ✔ |
| Attach contracts, documents, or other files | ✔ | ✔ | ✔ |
| Custom contract templates | ✔ | ✔ | ✔ |
| Automate contract sends to customers | ✔ | ✔ | ✔ |
| Payments Features | Free | Plus | Premium |
| Afterpay in-person acceptance | ✔ | ✔ | ✔ |
| Card on file | ✔ | ✔ | ✔ |
| Swipe, dip, or tap in person | ✔ | ✔ | ✔ |
| Manually keyed-in payments | ✔ | ✔ | ✔ |
| Square Invoices | ✔ | ✔ | ✔ |
| Next-business-day transfers | ✔ | ✔ | ✔ |
| Data security (PCI) compliance | ✔ | ✔ | ✔ |
| Item search at checkout | ✔ | ✔ | ✔ |
| Bar code scanning at checkout | ✔ | ✔ | ✔ |
| Discounts | ✔ | ✔ | ✔ |
| Prepayments | ✔ | ✔ | ✔ |
| eGift cards | ✔ | ✔ | ✔ |
| Physical gift cards | View GC pricing | View GC pricing | View GC pricing |
| Operations and reporting | |||
| Unlimited items | ✔ | ✔ | ✔ |
| Stock counts | ✔ | ✔ | ✔ |
| Low-stock alerts | ✔ | ✔ | ✔ |
| Item categories | ✔ | ✔ | ✔ |
| Total and average sales reports | ✔ | ✔ | ✔ |
| Export reports | ✔ | ✔ | ✔ |
Note: Square Appointments Free, Plus, and Premium plans are all supported on Square Reader, Square Stand, and Square Register. All subscriptions include access to Square Support, Seller Community, and Support Center. All subscriptions can integrate with relevant third-party integrations found in App Marketplace.
Subscribe to Square Appointments
To subscribe to Square Appointments Plus:
Go to Account & Settings from your online Square Dashboard.
Click Business information > Pricing & subscriptions.
Under “Subscription Pricing,” click Manage next to your Appointments plan.
From here, you can choose to upgrade to the Plus or Premium plan. If you do not have a payment method on file, you can also add this through the subscription flow.
Note: You can manage your Square Appointments subscriptions from your online Square Dashboard at any time. You can also pause your subscription for up to three months — you won‘t be charged during this time. Resume your subscription at any time and pick up where you left off.
Appointments Subscription FAQ
The new Square Appointments plans went into full effect on April 26, 2022. If you did not subscribe to a plan before this date, we may have placed on a new plan based on your previous Appointments subscription, number of staff, and/or number of locations.
If you were previously on Appointments for free, you may have lost access to top features such as Google calendar sync, client confirmation texts/emails, multiple staff appointments, no-show protection, and more. To regain access to these features, we recommend you subscribe to Appointments Plus.
If you were previously on Appointments for Teams, you may have lost access to top features such as resource management, automatic contract sends, commissions, and unlimited permission sets for your team. To regain access to these features, we recommend you subscribe to Appointments Premium.
Over the years, Appointments has added dozens of features to help you manage and grow your business. With this new pricing structure, you now have the option to choose a plan with the features that are most essential to run your business, so you only pay for what you need.
If you have created staff accounts and they are assigned to a custom permission set (e.g. Manager, Service Provider, Front Desk), you are utilizing Team Plus features. Team Plus, which is now included with Appointments Premium, allows you to define unlimited permission sets, set up commissions for your team, pull labor and sales reports, and more.
:If you subscribe to Free or Plus, you will only be able to create one set of permissions for your team under Team Permissions. To change a staff member’s permission set:
- Go to the Staff tab on your Square Appointments Dashboard.
- Click the staff member that requires a changed permission set.
- Under Staff Member Permissions, select the Team Permissions permission set.
- If you see a message that this permission set does not have Appointments access enabled, click Enable team permissions for Appointments and follow the prompts to enable the proper permissions for this permission set to access Appointments.
- Click Save.
You can always edit permissions by editing the Team Permissions set in the Team Permissions settings on your Square Dashboard.
If you would like to keep access to create and assign unlimited custom permission sets, you will need to subscribe to either Appointments Premium or separately subscribe to Team Plus.
You may see information of the new pricing plans and features in your Appointments mobile app, but subscribing to an Appointments plan can only be done through your online Square Dashboard.
Yes! Appointments will still be available at no monthly cost under the Free plan, which enables you to manage bookings and payments for a single location. However, some features will only be available to paying subscribers. You only pay for processing fees.
Yes, custom pricing is available to businesses who process more than $250k in card sales per year. With the custom pricing plans, you get access to all the features for free, and are eligible for subscription discounts on additional Square business tools. To find out if you’re eligible for custom pricing, please Contact Sales.
Any changes to your plan will be reflected in your next billing cycle (the first of the next month).
If you upgrade to the Plus or Premium plan, you will get access to those features immediately and your next bill will be prorated based on your activation date.
If you downgrade to the Plus or Free plan, you will get access to those features immediately, but we will not be able to provide a refund for any unused time under the paid subscription.
You can pause your subscription for up to three months — you won‘t be charged during this time. Resume your subscription at any time and pick up where you left off. To learn more about pausing subscriptions, visit our Pause Subscription FAQ.
You can select which location you would like the Free plan to be applied to. The data for your other locations will always be stored there, should you upgrade to a plan that manages multiple locations.
Please feel free to contact Square Support with any questions you may have. You can speak to our team via live chat, phone, or email.