Square Appointments Pricing
Square Appointments is a point-of-sale for bookings, payments, and staff management. Appointments offers three-monthly subscription plans, per location: Free, Plus and Premium. Each Plus and Premium plan includes a different set of features and tools and comes with a free 30-day trial, so you can choose the best plan for your business needs. You have the flexibility to upgrade or downgrade at any time. Custom pricing is also available for qualifying businesses. Learn more about which features are included in each plan below.
Subscription Plans
There are three simple plans for Square Appointments:
Appointments Plan | Monthly Cost | Locations | Staff |
---|---|---|---|
Free | $0 per month for a single location. | 1 location only | Unlimited |
Plus | $35 per month, per location. | Unlimited | Unlimited |
Premium | $85 per month, per location. | Unlimited | Unlimited |
Custom Pricing* | Contact sales | Unlimited | Unlimited |
*Custom pricing and add-on tools
Businesses that process over $250k per year in card sales are eligible for custom pricing. Custom priced plans include all features in Premium, a dedicated account manager and discounted bundling of Square business tools listed below. Contact our Sales Team to add tools to any subscription.
Note: Your subscription pricing is the same across all locations on your account. For example, if one location has a subscription for Appointments Plus, then another location for the same account will not have access to the Appointments Free Plan. Learn more about Appointment plans and features.
Processing Rates
When you sign up to Square Appointments Free, you have the basics you need to manage bookings and payments for your business at no monthly cost for a single location. You will only pay Square’s standard processing rate of 2.65% when you process your client’s credit or debit card in person.
For other types of transactions, whether it’s an online payment or the card is not present, you’ll follow Square’s standard processing rates.
Payment Type | Free Processing Rate | Plus Processing Rate | Premium Processing Rate |
---|---|---|---|
In-person card transactions | 2.65% | 2.65% | 2.65% |
Interac chip & PIN or tap | 10¢ flat fee | 10¢ flat fee | 10¢ flat fee |
Online payments (prepayments/no-show transaction fee) | 2.9% + 30¢ | 2.9% + 30¢ | 2.9% + 30¢ |
Manually keyed-in or Card on File | 3.4% + 15¢ | 3.4% + 15¢ | 3.4% + 15¢ |
Compare Square Appointments Free, Plus and Premium
Features | Free | Plus | Premium |
---|---|---|---|
Pricing | $0 per month for a single location | $35 per month per location | $85 per month per location |
Scheduling Features | Free | Plus | Premium |
Mobile app (iOS/Android) | ✔ | ✔ | ✔ |
Custom availability | ✔ | ✔ | ✔ |
Automated text and email reminders | ✔ | ✔ | ✔ |
Square Assistant | ✔ | ✔ | ✔ |
Block personal events | ✔ | ✔ | ✔ |
Recurring appointments | ✔ | ✔ | ✔ |
Multiple time zones | ✔ | ✔ | ✔ |
Multiple locations | – | ✔ | ✔ |
Processing time | – | ✔ | ✔ |
Multiple staff appointments | – | ✔ | ✔ |
Google Calendar sync | – | ✔ | ✔ |
Automated text and email confirmations | – | ✔ | ✔ |
No-show protection | – | ✔ | ✔ |
Daily appointment limit | – | ✔ | ✔ |
Resource management | – | – | ✔ |
Online Booking Features | Free | Plus | Premium |
Square Online booking website | ✔ | ✔ | ✔ |
Sell products in-store or for pickup/delivery | ✔ | ✔ | ✔ |
Book Now button | ✔ | ✔ | ✔ |
Instagram Integration | ✔ | ✔ | ✔ |
Reserve with Google integration | ✔ | ✔ | ✔ |
Booking website QR code | ✔ | ✔ | ✔ |
SEO tools | ✔ | ✔ | ✔ |
Staff Management Features | Free | Plus | Premium |
Team Management | ✔ | ✔ | ✔ |
Individual staff accounts | ✔ | ✔ | ✔ |
One set of permissions | ✔ | ✔ | ✔ |
Time tracking | ✔ | ✔ | ✔ |
Timecard reporting | ✔ | ✔ | ✔ |
Break tracking | ✔ | ✔ | ✔ |
Team Plus | – | – | ✔ |
Custom permissions | – | – | ✔ |
Team Sales vs. Labour reporting | – | – | ✔ |
Multiple wage rates | – | – | ✔ |
Flat-rate staff commissions | – | – | ✔ |
Custom-tiered staff commissions | – | – | ✔ |
Earned commissions reports | – | – | ✔ |
Client Management | |||
Square Messages | ✔ | ✔ | ✔ |
Auto-created customer profiles | ✔ | ✔ | ✔ |
Customer groups | ✔ | ✔ | ✔ |
Customer notes and reminders | ✔ | ✔ | ✔ |
Import existing customers | ✔ | ✔ | ✔ |
Appointment and sales history | ✔ | ✔ | ✔ |
Attach contracts, documents or other files | ✔ | ✔ | ✔ |
Custom contract templates | ✔ | ✔ | ✔ |
Automate contract sends to customers | — | — | ✔ |
Payment Features | Free | Plus | Premium |
Card on file | ✔ | ✔ | ✔ |
Chip & PIN, tap or swipe | ✔ | ✔ | ✔ |
Manually keyed-in payments | ✔ | ✔ | ✔ |
Square Invoices | ✔ | ✔ | ✔ |
Next-business-day transfers | ✔ | ✔ | ✔ |
Data security (PCI) compliance | ✔ | ✔ | ✔ |
Item search at checkout | ✔ | ✔ | ✔ |
Barcode scanning at checkout | ✔ | ✔ | ✔ |
Discounts | ✔ | ✔ | ✔ |
Prepayments | ✔ | ✔ | ✔ |
eGift cards | ✔ | ✔ | ✔ |
Physical gift cards | Starts from $90 USD for 75 gift cards | Starts from $90 USD for 75 gift cards | Starts from $90 USD for 75 gift cards |
Operations and Reporting Features | Free | Plus | Premium |
Unlimited items | ✔ | ✔ | ✔ |
Stock counts | ✔ | ✔ | ✔ |
Low-stock alerts | ✔ | ✔ | ✔ |
Item categories | ✔ | ✔ | ✔ |
Total and average sales reports | ✔ | ✔ | ✔ |
Export reports | ✔ | ✔ | ✔ |
Note: Square Appointments Free, Plus and Premium plans are all supported on Square Reader, Square Stand and Square Register. All subscriptions include access to Square Support, Seller Community, and Support Centre. All subscriptions can integrate with relevant third-party integrations found in App Marketplace.
Subscribe to Square Appointments
To subscribe to either the Square Appointments Plus or Premium plans:
Go to Account & Settings on your online Square Dashboard.
Click Business > Pricing & Subscriptions.
Under ‘Subscription Pricing’, click Manage next to your Appointments plan.
From here, you can choose to upgrade to the Plus or Premium plan. If you do not have a payment method on file, you can also add this through the subscription flow.
Note: You can manage your Square Appointments subscriptions from your online Square Dashboard at any time. You can also pause your subscription for up to three months – you won‘t be charged during this time. Resume your subscription at any time and pick up where you left off.
Appointments Subscription FAQ
Over the years, Appointments has added dozens of features to help you manage and grow your business. With this new pricing structure, you now have the option to choose a plan with the features that are most essential to run your business, so you only pay for what you need.
The new Appointments plans went into full effect on April 26, 2022. If you did not subscribe to a plan before this date, we may have placed on a new plan based on your previous Appointments subscription, number of staff, and/or number of locations.
If you were previously on Appointments for free, you may have lost access to top features such as Google calendar sync, client confirmation texts/emails, multiple staff appointments, no-show protection, and more. To regain access to these features, we recommend you subscribe to Appointments Plus.
If you were previously on Appointments for Teams, you may have lost access to top features such as resource management, automatic contract sends, commissions, and unlimited permission sets for your team. To regain access to these features, we recommend you subscribe to Appointments Premium.
If you have created staff accounts and they are assigned to a custom permission set (e.g. Manager, Service Provider, Front Desk), you are utilizing Team Plus features. Team Plus, which is now included with Appointments Premium, allows you to define unlimited permission sets, set up commissions for your team, pull labor and sales reports, and more.
:If you subscribe to Free or Plus, you will only be able to create one set of permissions for your team under Team Permissions. To change a staff member’s permission set:
- Visit the Staff page of your Square Appointments Dashboard.
- Click the staff member that requires a changed permission set.
- Under Staff Member Permissions, select the Team Permissions permission set.
- If you see a message that this permission set does not have Appointments access enabled, click Enable team permissions for Appointments and follow the prompts to enable the proper permissions for this permission set to access Appointments.
- Click Save.
You can always edit permissions by editing the Team Permissions set in the Employee Permissions settings on your Square Dashboard.
If you would like to keep access to create and assign unlimited custom permission sets, you will need to subscribe to either Appointments Premium or separately subscribe to Team Plus.
You may see information of the new pricing plans and features in your Appointments mobile app, but subscribing to an Appointments plan can only be done through your online Square Dashboard.
Yes! Appointments will still be available at no monthly cost under the Free plan, which enables you to manage bookings and payments for a single location. However, some features will only be available to paying subscribers. You only pay for processing fees.
Yes! Custom pricing is available to businesses who process more than $250k in card sales per year. With the custom pricing plans, you get access to all the features for free, and are eligible for subscription discounts on additional Square business tools. To find out if you’re eligible for custom pricing, please Contact Sales.
Any changes to your plan will be reflected in your next billing cycle (the first of the next month).
If you upgrade to the Plus or Premium plan, you will get access to those features immediately and your next bill will be prorated based on your activation date.
If you downgrade to the Plus or Free plan, you will get access to those features immediately, but we will not be able to provide a refund for any unused time under the paid subscription.
You can pause your subscription for up to three months — you won‘t be charged during this time. Resume your subscription at any time and pick up where you left off. To learn more about pausing subscriptions, visit our Pause Subscription FAQ.
You can select which location you would like the Free plan to be applied to. The data for your other locations will always be stored there, should you upgrade to a plan that manages multiple locations.
Please feel free to contact Square Support with any questions you may have. You can speak to our team via live chat, phone, or email.