How to Manage a Multigenerational Workplace

How to Manage a Multigenerational Workplace
If your team ranges in age, here are a few tips to make sure you're all on the same page.
by Square Aug 07, 2019 — 2 min read
How to Manage a Multigenerational Workplace

Many generations are working alongside each other. That makes today’s workforce more diverse than ever. Each generation brings unique strengths to the table. But managing their different styles can be challenging. You may have baby boomers, Gen Xers, millennials, and Gen Zers all working under the same roof. Knowing how to lead and motivate each generation is essential for your company’s success.

To manage a multigenerational workplace, check out these tips.


Regardless of their generation, every employee has a distinct working style. But it’s important to have an understanding of generational tendencies. By doing this, you can leverage employee strengths and delegate tasks more effectively.

Set up cross-generational mentorships.
Each generation brings unique perspectives and experiences to the workplace. Pair employees from different generations so they can learn from each other and grow. Baby boomers and Gen Xers can provide insight on career growth to younger generations. Millennials and Gen Zers can share their technological know-how with older generations. These mentorships allow employees to act as mentors and mentees at the same time.

Use multichannel communication.
Every generation is different and there’s not a one-size-fits-all communication style. To communicate with each generation, tailor your message and delivery based on their preferences. Baby boomers tend to use one-on-one phone or face-to-face communication. Millennials are comfortable using interoffice chat tools. Adapting your communication method based on generational preferences can help keep employees engaged.

Make employee management easier.
There’s no question that managing a multigenerational workplace can be tricky. But if you follow these tips, you can lead multigenerational teams more effectively. And you can reap the benefits of a generationally diverse workplace.

And while you’re focused on the interpersonal aspect of team management, make sure you’re taking advantage of technology like Square Team Management to facilitate easier management of employee time and performance. Automating these tasks frees up time. Then you can focus on the human side of managing a multigenerational workplace.

The Bottom Line is brought to you by a global team of collaborators who believe that anyone should be able to participate and thrive in the economy.


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