Count 1… 2 … 3. Wasn’t that fast? That’s all the time it takes for Square Reader for contactless and chip to process those new chip cards.
With our latest free firmware update, Square Reader for contactless and chip can process chip cards in just 3.6 seconds (previously 4.2 seconds).
You’ve seen the social chatter and heard firsthand from your customers that no one likes chip cards. Most people complain that chip cards are too slow. In a chip card study we conducted last year, the speed of chip card transactions was highlighted as the most frustrating part of the chip card experience. (Chip card transactions are slower to process, of course, because there are more robust security checks than there are with traditional magstripe cards.)
To get the update, all you have to do is turn on your reader and open the app — the update happens automatically. By updating your reader, you can cut down that transaction time, see more customers, and give each of those customers a better experience.
Don’t have this speedy reader yet? Order one for just $49, hundreds of dollars less than other solutions, in our shop. For more information on our chip card speed improvements, please visit here.