Release notes

Add items from an updated Checkout grid on Point of Sale

What changed: The Checkout item grid in Point of Sale has a new look, making it easier to find and add items, categories, discounts, customers, and actions. The cart updates in real time, and a redesigned item detail view keeps the cart visible while staff choose variations and modifiers.

Why it matters: Orders come together faster, with more context on screen and fewer steps.

Access: Available on Point of Sale, on iOS and Android. In Point of Sale, go to Checkout. Sellers can turn it off in Dashboard under What's New > Early Feature Access; one switch covers both the item grid and Live Cart.

See the redesigned Checkout grid: Article & Video

Save receipts to Square Credit Card purchases by texting a photo¹

What changed: Sellers can reply to a text message with a photo of a receipt right after paying with a Square Credit Card, and Square matches the image to the most recent transaction. From the dashboard, sellers attach or remove receipts and add or edit notes on any Square Credit Card transaction. Sellers can also export transactions along with their notes and receipt images, ready to upload into accounting software.

Why it matters: Paper receipts are easy to lose. Capturing each one by text at the moment of purchase keeps proof of the expense and the reason for it attached to the transaction itself, which makes reconciliation less of a hunt.

Access: Receipt-request text messages are off by default. Square Credit Card sellers turn them on in Dashboard under Credit Card > Settings > Manage notifications. Once enabled, sellers submit receipts by text message and manage receipts and notes from a transaction's details in the Activity section of Credit Card in Dashboard.

See how to send receipts by text and add notes: Article

Customize barcode label layouts on Point of Sale for iOS

What changed: Sellers choose which fields print on a barcode label — item name, SKU, price, supplier information, and more — then adjust sizing and rearrange the content to match how their labels are used. Label layouts are set and printed from Point of Sale (POS) on Square Stand.

Why it matters: Sellers now have more design flexibility when generating barcodes on Point of Sale.

Access: Available on Point of Sale with Square Stand for sellers on Square Plus and above. In Point of Sale, open the barcode printing options to adjust the label layout.

See how to customize a barcode label layout: Article

View Square Invoices in dark mode

What changed: Square Invoices follows the device's system appearance setting, so the app displays in dark mode when the phone is set to dark. Sellers who want the app to look different from the rest of their device set the appearance in the app instead, and that choice holds regardless of the system setting.

Why it matters: A bright screen is hard on the eyes in low light, and some people read more comfortably on a dark background regardless. Following the device's appearance setting, or overriding it, means the app looks the way the seller needs it to.

Access: No setup is required for the app to follow the device's appearance setting. To set a different appearance, go to Settings > Appearance in Square Invoices and choose the override.

See how dark mode in Square Invoices works: Article

Extend Uber Eats prep times with Busy mode on Point of Sale

What changed: Sellers extend the prep times on incoming Uber Eats orders from Point of Sale, without pausing orders altogether. The setting is temporary, so prep times return to normal once the kitchen catches up. Because it sets Uber Eats' own Busy Mode, the longer prep time carries through to the marketplace.

Why it matters: A kitchen's capacity swings through a shift, but quoted prep times don't move with it. Extending prep times temporarily keeps the quote honest while the line catches up, without going dark on the marketplace.

Access: An active Uber Eats integration is required. In Point of Sale, go to Orders, tap Order timing (the stopwatch icon), then select Uber Eats > Busy mode. In Dashboard, go to Channels > Uber Eats > Busy mode.

See how to extend prep times for Uber Eats orders: Article

Keep a dine-in tab open across rounds with QR code ordering

What changed: Sellers let guests open a tab from a table QR code and add to it across the visit, paying once at the end. Opening a tab preauthorizes the guest's card, and the full payment completes at close-out. Staff see the tab as a single in-progress order in Point of Sale and work it through Open Tickets until that final payment.

Why it matters: Dine-in visits usually run as several rounds rather than one order and one checkout. A tab keeps every round on the same order, so the guest pays once and staff manage one ticket instead of a new order each time.

Access: Available on Square Plus. In Dashboard, go to Online Ordering > QR Code Ordering and turn on Allow dine-in customers to open a tab. Sellers can set a minimum preauthorization amount for tabs. Guests start a tab from either the location QR code or floor plan QR codes.

See how to turn on dine-in tabs for QR code ordering: Article

Manage online ordering settings from one page in Dashboard

What changed: The cash tag, menu settings, and the rest of the online ordering controls now sit together on a single overview page. The change is to the layout only — every setting works the same, and nothing has been added or removed.

Why it matters: Online ordering settings cover the menu, the cash tag, and more, and checking any one of them means finding the right page first. A single overview page means the whole setup can be reviewed and adjusted from one view.

Access: In Dashboard, go to Online Ordering. The new layout applies automatically, so no setup is required.

Refund a card with no original sale on record

What changed: Staff can issue refunds from Transactions in Point of Sale even when Square has no record of the original sale. Refunds go out by amount or against selected items, and the money lands on any card — dipped or tapped in person, or keyed in manually. Sellers set access per team-member permission, and refunds are capped at a configurable amount per transaction.

Why it matters: Some refunds have no original sale on Square to draw from — a returned deposit, or a sale taken outside the system. An unlinked refund puts the money back on a card without one, while permissions and a per-transaction cap control who can issue them and for how much.

Access: In Point of Sale, open Transactions to issue an unlinked refund, by amount or by item. The refunded card can be dipped, tapped, or keyed in manually.

See how to issue a refund without an original sale: Article

Drag tickets into a new sequence on Kitchen Display System

What changed: Kitchen staff drag a ticket into a new position on Kitchen Display System (KDS) to set the prep sequence themselves. A custom sequence holds until that ticket is completed, and manual ordering applies across main, expo, and station views.

Why it matters: Tickets arrive in the order they were rung up, which isn't always the order the line should cook them. Dragging tickets into sequence lets the kitchen decide what gets pulled forward.

Access: On the KDS device, open Settings > Layout and set Ticket sequence to Manual.

See how to drag tickets into a custom order: Article

Set variation preselection and customization skipping separately for each item

What changed: Each item has two separate settings that control what happens when it's tapped. One pre-selects the first variation, such as a size, which staff can confirm or change. The other bypasses the item details screen when every required selection is already satisfied.

Why it matters: Different items need different entry patterns. Some should pre-select a variation; some should require a deliberate choice. Setting the two behaviors separately lets each item match how it's actually rung in.

Access: In Dashboard, go to Items and open an item to find Automatically select first variation and Skip customization when possible. They apply per item on Point of Sale in Standard, F&B, and Retail modes.

See how to set variation and customization behavior per item: Article

Set the modifier sequence on printed kitchen tickets

What changed: Each item carries its own modifier sequence, and tickets printed from Point of Sale follow it instead of the checkout sequence. This matches the modifier sequencing already available for Kitchen Display System. Modifier sequencing applies only to modifiers available on Point of Sale. Modifiers not available to POS will not follow the sequence on printed tickets.

Why it matters: Kitchens run on repetition, and cooks read faster when the same information lands in the same spot on every ticket. Setting the sequence per item means printed tickets match how the line actually builds.

Access: Available to Square Plus sellers on Square for Restaurants. In Dashboard, go to Item Library, select an item to open the item edit page, and set Kitchen Faced in the Modifiers section.

See how to set the modifier sequence on printed tickets: Article

Offer Smart Upsells on Kiosk without setup

What changed: Square Kiosk recommends related add-on items to customers during ordering, with Smart Upsells turned on by default. Sellers control whether it stays on.

Why it matters: A kiosk takes orders with no team member there to suggest a drink or a side. Smart Upsells puts related add-ons in front of the customer during ordering, and running by default means it works without setup.

Access: Sellers who want Smart Upsells running don't need to take any action. To change it, go to Settings > Device Management > Kiosk in Dashboard and select the group settings profile assigned to the kiosk device. Under Settings, click Manage, then under Checkout select Upsells and click Save.

Sort kitchen ticket items by seat on printers and Kitchen Display System

What changed: Sellers set printed order tickets and Kitchen Display System (KDS) chits to sort items by seat number. With Seat selected, shared and table-share items print first, followed by items in ascending seat order as a flat list — no seat headers or sections. The option is available on KDS chits, KDS printed tickets, and Point of Sale printed tickets on both iOS and Android.

Why it matters: Tickets are read top to bottom on the pass, and matching plates to guests takes a mental re-sort when items aren't grouped by seat. Sorting by seat puts the ticket in the same order as the plates going out.

Access: Set the sort per printer profile in Settings > Hardware > Printers, select the profile, then choose Seat under Item sort order. On KDS, the same option is available in the station's chit sort setting. No new subscription or hardware is required.

See how to sort ticket items by seat: Article

¹Square Credit Cards are issued by Celtic Bank pursuant to a license from American Express, and may be used wherever American Express is accepted. Subject to credit approval. American Express is a registered trademark of American Express.