Timely resources for sellers
Square Point of Sale

Square POS features

Payments

Payment Acceptance

Accept credit cards

Accept Visa, Mastercard, Discover, American Express, and rewards cards—all at the same rate.

Apple Pay and Google Pay

Square Reader for contactless and chip lets you accept chip cards, Apple Pay, and Google Pay anywhere.

Plastic gift cards

Gift cards are integrated into Square POS and Square Dashboard. They’re simple to sell, redeem, track, and reload. Redeem gift cards as easily as you would any other form of payment.

Card on File

Store payment details for your regulars. Charge them with a tap of a button to save time at checkout.

Invoices

Send custom invoices straight from your POS on a mobile device or from your laptop right to your customers’ inboxes. Learn more >

Transparent pricing

No complicated bills, no different rates from month to month or card to card. What you see is what you pay.

No long-term commitments

There are no startup fees, monthly fees, or termination fees. You just pay for card processing when you make a sale. It’s as simple as that.

Transfers

Access funds after a sale on a business debit card, transfer funds to your account instantly for a fee, or get transfers free in one to two business days.

Process refunds

Process custom or itemized refunds for payments directly from Square POS or your online Square Dashboard.

Payments

Payment Protection

Dispute management

We’re experts in disputes. Let us deal with the bank so you don’t have to spend hours on the phone. Active disputes are tracked via your Disputes Dashboard.

Fraud protection and monitoring

Our systems monitor your payments for suspicious transactions. Machine learning and human expertise work together to constantly adapt our technology to the shifting fraud landscape.

Encrypted payments

All information entered by our customers has been encrypted and submitted to our servers securely. Square meets Level 1 PCI Data Security Standards.

PCI compliance

Square complies with the Payment Card Industry Data Security Standard (PCI DSS) so you don’t need to individually validate your state of compliance.

Account protection tools

Set up 2-Step Verification to add a layer of security. Control who has access through employee permissions. Get feedback from Square if your password isn’t strong enough.

Checkout

Items and Services

Item modifiers

Customize your menu with toppings, add-ons, or special requests. Modifiers applied to items will display on receipts.

Customizable item grid

Quickly access frequently used items, discounts, or categories to keep your line moving and your customers happy.

Categories

Group items together in categories to help you organize your item library and fine-tune your in-app reports.

Item import

Save some time by uploading and managing multiple items at once from the online Square Dashboard with the bulk import tool.

Itemized refunds

Refund specific items from a transaction. The amount being refunded will reflect any applicable taxes and discounts for the selected item(s).

Order Manager

Manage all third-party pickup orders from Postmates, DoorDash, Chowly, Caviar, and more—right from your POS.

Checkout

Transactions

Offline Mode

Accept swiped card payments when your internet service is temporarily unavailable. Offline payments are processed automatically when your device regains connectivity, and will expire if not processed within 72 hours.

Receipts

Provide customers with digital (text message or email) or printed receipts. Receipts reflect an itemized breakdown of whole number and decimal quantities, discounts, and applicable taxes.

Custom tender

You can customize your checkout screen to better fit your business by toggling and reordering what payment types are available at checkout.

Split tender

Customers can split a bill or use multiple forms of tender to complete a payment. For each form of tender accepted, a separate detailed receipt will be issued.

Decimal quantities

Customize for your business by selling items by weight, length, or any other unit of measure.

Custom tip amounts

Let customers choose from preset tip amounts onscreen or on printed receipts.

Automatic discounts

Create automatic discounts for specific items, categories, quantities, daily specials, or limited-time offers.

Checkout

Customer Service

Customer Directory

Our Customer Directory is a contact management tool for storing customer information, viewing how they interact with your business, and engaging them—all from one place. Learn more >

Order notes

With Square, you can add notes to items or custom amounts at the time of sale to minimize future questions or disputes.

Feedback

Customers can provide feedback through digital receipts in their email and start a private conversation with your business. Know how people feel about your business without having to read their comments online.

Customized receipts

Adjust the appearance of your receipts from your online Square Dashboard. If you have multiple locations, you can create custom receipts for each location.

Checkout

eCommerce

Online Store

Sell online and in your store, with your sales and inventory automatically synced with your POS. Learn more >

Online checkout links

Send your customers a checkout link through an email or Square Marketing campaign, or let your customers purchase at their convenience by posting the link on social media or your blog.

eGift Cards

Sell digital gift cards to customers 24/7. Once you set up your free eGift Cards order site, customers will be able to send eGift Cards via email. eGift Cards can be used for in-store and online purchases.

Checkout

Hardware

Register

Start selling right out of the box with payments processing, point-of-sale software, and powerful hardware designed as one seamless system. Learn more >

Stand

Connect an iPad, download Square Point of Sale, and plug in hardware. You’re ready to accept every way your customers want to pay, right out of the box. Learn more >

Terminal

Square Terminal is your all-in-one device for payments and receipts. Learn more >

Reader for contactless and chip

Accept chip cards and NFC payments with Square’s most advanced reader yet. Plug it into Square Stand or connect it wirelessly to your mobile device. Learn more >

Reader for magstripe

Plug it into your iPhone, iPad, or Android device to swipe payments anywhere. Learn more >

Compatibility

See what devices are compatible with Square POS here.

Accessories

Find everything you need for your point of sale, from cash drawers to printers to scales. Learn more >

Operations

Reporting and Insights

Dashboard

Discover new insights about your business with Square Analytics and advanced reporting options. Easily export your data to add it to your records. Learn more >

In-app sales report

Access top-line metrics such as gross sales, sales count, and refunds by time period—in seconds, right from your app.

Operations

Inventory Management

Low stock alerts

Receive a daily email detailing items that are low or out of stock, so you never run out again.

Downloadable reports

Export your inventory stock levels at any time to a printable spreadsheet.

Inventory Management integration

Sync your POS with inventory management software partners including Shopventory, SKU IQ, StitchLabs, and more.

Operations

Location Management

If your business has multiple locations, you can manage all of them right from your online Square Dashboard. Create unique business profiles for each location with specific business hours and individual bank accounts or tags to differentiate transfers. You can also manage devices by location.

Customization

Add-Ons

Team Management

Track team hours, control access, and protect sensitive information on your POS. Identify top performers and use powerful data to optimize labor costs. Learn more >

Loyalty

Enroll and reward customers directly from your POS with a custom loyalty program that doesn’t require additional software or hardware. Learn more >

Email Marketing

Create, send, and track customizable, professional email marketing campaigns directly from your POS. Learn more >

Payroll

Get fair, flexible pricing without any extra charges. We even file your payroll taxes for you, free of charge. And it’s all synced right in your POS. Learn more >

Customization

Integrations

Third-party apps

Connect your point of sale to the third-party apps you already use. Like QuickBooks, TaxJar, Wix, and ShipStation. Learn more >

APIs

Build commerce apps to sync Square with your existing hardware for payments and more. Learn more >

Customer Support and Community

Learn about Square

Customer support

Our highly trained support team is available via phone or email.

Seller Community

The Square community forum is made up of businesses like yours, posting questions and replying to others with their expertise.

Support articles

Find answers to many questions, along with useful tips, articles, and thorough video walkthroughs about what you can do with Square.

Square events

Join our business meetups, Square Sessions, conferences, and local panels throughout the year.

Pricing

Square Point of Sale software is free to use—there are no setup fees or monthly fees. Only pay when you take a payment.

Processing rate

2.6% + 10¢

Per tap, dip, or swipe

Hardware starting at

$0

With free reader

Monthly fee

$0

Per month

Ask about a custom rate.

We can create custom pricing packages for some businesses that process more than $250K in card sales and have an average ticket size over $15.

Start using our POS

Add as many points of sale as you need. All you pay is the transaction rate.

FAQ

Questions you might have, answered all in one place.

How do I start using Square POS?

Download the Square POS app and sign in to open your account. Start accepting payments by entering card numbers without a reader. We’ll ship you a reader, which should arrive within 10 business days, or you can pick one up at a participating retail store.

How do I take a payment with Square?

You can easily accept payments with Square hardware connected to your phone or tablet, through digital invoices, or through your computer.

How much does Square POS cost?

Our Point of Sale app is free and can support all kinds of businesses at any stage or size. The processing rate is 2.6% + 10¢ for every tapped (mobile payments), dipped (chip cards), and swiped (magstripe cards) payment.

Are there any hidden fees I should be aware of?

Nope. There are no long-term contracts, startup fees, authorization fees, statement fees, refund fees, PCI-compliance fees, or business card fees. Just pay when you use it. That’s it.

Does the app work with my iPhone, iPad, or Android device?

Yes it does.

What if I have a question about my Square Point of Sale?

Our highly trained support team is available via phone or email. You can also learn from our Seller Community, or visit the Support Center 24/7 to find useful tips, articles, and thorough video walkthroughs.

How long will it take to set up my Point of Sale?

Getting set up to accept credit cards on Square only takes a few minutes. And with a few more minutes, you can set up items and take advantage of our entire suite of products to help you run and grow.

What methods of payment can my customers use?

You can accept cards, cash, checks, and gift cards.

Can I still take payments without a signal?

Yes, with Offline Mode, you can accept payments even when the internet goes down. They are then automatically sent through when you regain connectivity.

Can I manage my inventory from my Point of Sale?

Square inventory management lets you keep a clear count of in-stock items in your item library. With inventory enabled, the stock count updates based on sales from the Square app, Square Invoices, and for orders shipped through your online store.

Can I sell online with Square POS?

Square Online Store powers your online business with tons of eCommerce features. Square automatically syncs across your online store and POS, so it’s easy to keep track of orders, items, and inventory.

Does Square POS work with my existing business tools and services?

From accounting apps (QuickBooks) and eCommerce solutions (Wix) to inventory and team management (Homebase), Square works with apps for any need. Connect in just a few steps, sync your data, and manage apps right from your Square Dashboard.

Do I have to pay for each of my employees to use Square Point of Sale?

No. You have basic POS functionality for any number of employees for free with Team Management, which also offers more advanced employee controls for a per location fee.

How do I issue refunds?

It’s really simple, but it’s probably easier to show you here.

Does Square Point of Sale connect to printers or scales?

Yes, Square now works with multiple printers and scales. For a full list of printers, check out our shop.

How long does it take to get trained?

Square is so intuitive, there’s no training required. Really.

What cards can I accept with POS? Does the fee I pay vary by card?

You can accept every major card, Visa, Mastercard, American Express, Discover, all for the same rate.

How quickly can I access my funds?

You can get your money in one to two business days, immediately on a Square business debit card, or directly transferred to your account for a 1% fee.

What does Square do to help with fraud protection?

Our systems monitor your payments to keep an eye on suspicious transactions. Machine learning and human expertise work hand in hand to adapt our technology to the shifting fraud landscape every day. And our team of fraud experts reach out to you if we notice anything unusual.

It keeps getting better.

We’re always working on new ways to help your business grow—enter your email below so we can keep you up to date.