This Pet Store is Doing Something Right

Square seller Melissa Mautz of Pet Wants Lexington in Kentucky loves her job: selling natural and nutritious dog food. And through Square Feedback, she knows that her customers love her.

Pet Wants Lexington just received the millionth message sent through Square Feedback since the launch of the program just two months ago. Square Feedback is a service that lets customers leave messages about their experiences directly from their digital receipt. Melissa says people leave comments that range from “great customer service!” to profuse thank-yous for helping solve dog health ailments. So props to Melissa — you’re definitely doing something right.

Learn more about Square Feedback here.