Keep My Tab Open — Open Tickets Come to Square Point of Sale

“Keep my tab open.” Music to a bartender’s ears. More often than not, it means more sales — and bigger tips. But managing tabs can be a pain.

Sellers like Aeronaut Brewing Co. in Somerville, Massachusetts, relied on a manual paper system to keep track of open tabs. Each night they’d fill up an index card filing box with dividers to keep customers’ cards organized. Every time a customer ordered a new drink, they’d pull out the box, find the card, write down the new drink, and put the card back. In owner Dan Rassi’s words, “It sucked.”

That’s why we’re adding an Open Tickets feature to Square’s POS. It’s an easy way for you to keep your customers’ tabs open with just the tap of a button.

We gave Aeronaut Brewing Co. the keys to test out our new Open Tickets feature, and their bartenders are really happy. They can do their jobs much faster, which means they can serve more drinks (read: more tips). All they have to do is swipe a customer’s card to create a new ticket.

In addition to Open Tickets, Square Point of Sale offers all the tools you need to run a bar efficiently. Its items system is easy to set up and navigate — so you can quickly ring up everything from a craft cocktail to a PBR, and then move on to the next guest at the bar. Register also features robust analytics and inventory management tools, so you can monitor your sales and inventory levels in real time. And you can check historical sales information to see what you might need to order more or less of. Brew & Brew in Austin, Texas, uses the data in Register to plan inventory for huge events like SXSW.

We want bars and restaurants to make every sale possible. And we’re excited to toast to that with Open Tickets, which is rolling out this week.

The Bottom Line is brought to you by a global team of collaborators who believe that anyone should be able to participate and thrive in the economy.


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