During these times it’s even more important that we’re fully transparent in how our payment processing fees are distributed. When a customer spends money with your business, Square only keeps a fraction of the fees, and most of that goes right back into your business.
When a customer taps, dips, or swipes their card in person, you pay 2.6% + 10¢ per transaction. There is a lower risk of fraudulent activity when the cardholder is present.
There are multiple types of card-not-present payments. Square pays more for these transactions and the fee increase goes directly to the card issuing bank to help mitigate the risk of fraud and protect your business.
When you manually key in your customer’s card details or use a card on file, the fee is 3.5% + 15¢.
When a customer makes a purchase through your Square Online Store, Square Online Checkout, eCommerce API, or pays an invoice online, the fee is 2.9% + 30¢.
Card processing fees explained.
To process a sale, there are several types of set fees within a transaction. These are set not by Square but by cardholder banks and card networks. They are included as part of Square’s card processing fee. Learn more >
Every time a customer uses a credit or debit card in your store, a fee is charged by the cardholder’s bank, such as Wells Fargo or Chase. This fee can vary greatly, depending on the cards being used by your customers. When Square processes a transaction on your behalf, Square is required to give a percentage of the funds collected to your customer’s card issuer.
Associations such as Mastercard or Visa also collect fees, called dues and assessments, for the use of their card brands as well as the ability to process transactions through their payment networks. Square is required to give a percentage of the amount collected from your customer to these associations.
Risk and PCI compliance
PCI DSS is a security standard all businesses that accept credit cards must comply with to safely and securely accept, store, process, and transmit cardholder data during debit and credit card transactions. Square’s tools help keep sellers PCI compliant. Square complies with PCI standards so you don’t have to validate your compliance, nor do you pay associated annual fees.
Square tools and features.
With Square, you benefit from many resources designed to help you run your business.
Point of sale and eCommerce solutions
Download the free Square POS app or launch an online store so you can sell right away without any up-front investment.
Fraud can happen in both low-risk transactions and higher-risk transactions such as card-not-present purchases. We work around the clock to evaluate the legitimacy of your buyers to protect your business.
Get free dispute management services for chargebacks. We cover the fee for every dispute that we fight on your behalf. And we’ve saved sellers $330 million since 2011 by managing and winning disputes for them.
No fees for refunds
When you issue a refund, your customer is refunded their full purchase amount, and you are refunded Square’s processing fee.
Advanced reporting tools
Access important data and powerful tools straight from your Square Dashboard so you can easily keep track of your sales and make important decisions about your business.
Our in-house phone support is available from 6 a.m. to 6 p.m. PT, or you can email them anytime, 24/7. Connect with and learn from other sellers in our Seller Community.
Keep your customers’ information organized and secure. Use it to send email, make appointments, or send invoices.
Track team hours, overtime, and breaks. Free timecards that sync seamlessly to Square Point of Sale make payroll simple.
Change item details like price, name, or quantity in real time. Upload groups of items faster, track stock quantities, and get email alerts when items run low.