Neighborhoods on Cash App Online ordering with the power of a mobile app

Neighborhoods on Cash App is currently available to select Square food and beverage sellers in the United States. To participate, you’ll also need a completed online ordering profile and to complete the onboarding and approval process.

If you’re not eligible yet, you can still complete your profile and hardware setup. Neighborhoods on Cash App is expanding, and we’ll share updates as soon as the program becomes available to more businesses in the future.

It’s free to create an online ordering profile, and when you join the network you unlock a low 1% payment processing fee on orders placed in Cash App by your followers. You are responsible for the costs of neighborhood rewards redeemed at your business, and you’ll never pay more than the rewards your customers earned with you in a given month.

Followers earn 10% of their subtotal in Local Cash rewards when they order from participating businesses in the neighborhood. You only pay when a reward is redeemed at your business, and never more than the rewards earned per location that month. 

While marketplaces often charge up to 30% in commissions,³ there are no commissions for Neighborhoods on Cash App — so more of each sale stays with your business.

Once you’re in the network, your recurring marketing campaign kicks off automatically. Customers who haven’t visited in a while receive a coupon for a free item, and you cover the cost of these coupons when they are redeemed. You can manage or pause campaigns in your Square Dashboard.

With online ordering, keep in mind you’ll also need to account for delivery fees, which are managed directly by courier services. To support these new features in store, you may need updated hardware such as Square Register, Kitchen Display System, and a printer for online order tickets and receipts.

With neighborhood rewards, customers who follow and order from your business earn 10% back on their subtotal in Local Cash, which they can redeem when they order pickup or delivery from any participating business in Cash App. You pay only when customers redeem Local Cash at your business, and never more than the amount of Local Cash earned at your business that month.

This means if a customer earns Local Cash elsewhere but redeems it with you, you win the sale, gain a follower, and only cover the cost of the reward redeemed. Neighborhood rewards are designed to keep money moving locally, helping create a stronger network of sellers and customers in your community.

Neighborhoods on Cash App comes from the same company behind Square and Cash App. Cash App is a trusted payment platform with more than 57 million active accounts every month,¹ that moves in nearly $300 billion each year.² By linking your Square business with Cash App, you can:

Customers do not need to download Cash App to order from you, but they do need an account to follow you and earn or redeem Local Cash rewards. For sellers, everything still runs through Square — you’ll manage your menu, orders, and campaigns as you do today, while gaining the reach and tools that come with Cash App.

Your business can also be discovered through your Cash App profile link or QR code, which you can promote by adding it to your website, updating delivery and pickup settings on Google Maps, or printing in-store displays to encourage more customers to follow and order from you.