What to expect when testing
Welcome to the Square Beta Program
Beta features are hardware or software being tested by a subset of customers (YOU!) before they’re released to the public. We run betas to identify areas of improvement for these new products before they are publically available to ensure all sellers receive tools that truly empower their business. In the Square Beta Program, the beta team selects testers across all types of businesses, including those in the restaurant, retail, services, and health and beauty industries, and more. After testers have tested the product or feature, your feedback is collected and reported back to our product teams. As a beta tester, your feedback directly helps Square build the right products with your business needs in mind. The Square development process values seller feedback and insights to plan its future.
Join the Beta Community for exclusive access to newly designed features and tools before the rest of the world!
What to expect from the Square Beta Team
Beta Selection:
Invitations: You will receive an invitation to join active beta tests through Beta Community posts or direct emails. Follow the specific instructions in the post or email to be included. Betas typically begin one to three weeks after invitations are sent..
Pre-qualified: Sometimes early access is granted to a feature without an invitation. These tests typically involve features that will soon be available to all Square sellers and have a zero-to-low risk of disrupting day-to-day business.
Support:
Content: Check your invitation email and Beta Community testing group to learn more about the feature and how to get started. We often publish a support article that outlines how to get started with this feature and tips to improve your experience.
Questions: The beta team can answer questions about a beta test in the Beta Community or by email.
Your time to shine
A beta test is only successful with your participation. The Square Beta Program is all about learning from your experience with beta tests and hearing your feedback. Here are the best ways to be active in the Beta Community.
Ready to be a Square Beta Tester?
Join the Beta Community for exclusive access to newly designed features and tools before the rest of the world!