Bill Pay Terms
By using Block, Inc.’s (“Square,” “we,” “our,” or “us”) Bill Pay Service, you agree to be bound by the General Terms of Service (“General Terms”), the Payment Terms (“Payment Terms”), these additional terms and conditions (“Bill Pay Service Terms”) and all other terms, policies and guidelines applicable to the Bill Pay Service. You agree that the Bill Pay Service shall be deemed part of (and included in) the definition of “Payment Services” under the Payment Terms and that all Payment Terms, including Sections 14 (“Reserve for Holding Funds”) and 16 (“Our Set-off Rights; Security Interest”), apply to your use of the Bill Pay Service. If you are using the Bill Pay Service on behalf of a business, that business accepts these terms. Defined terms have the same meaning as in the General Terms.
Bill Pay Overview
A subset of the Payment Services (the “Bill Pay Service”) allows you to make payments to business recipients (“Vendors”) for commercial, non-personal purposes (“Bill Payments”).
To use the Bill Pay Service, you must have (i) a Square Account, already activated for using the Payment Services, and (ii) an Eligible Payment Source. You may not use the Bill Pay Service to send Bill Payments until after your Square Account has been activated for using the Payment Services.
Any obligations that you wish to pay through the Bill Pay Service must be payable in U.S. dollars to a Vendor located in the United States. We reserve the right to restrict categories of Vendors to whom Bill Payments may be made.
Any of the following payment sources may be used to fund Bill Payments (each an “Eligible Payment Source”):
Square Checking, which is a prepaid account (not demand deposit account), issued by Sutton Bank (Member FDIC);
a valid bank account issued by a U.S. bank or financial institution (“Eligible Bank Account”);
a valid credit or debit card issued by a U.S. bank or financial institution bearing the trademark of Visa, MasterCard, Discover, or American Express (“Eligible Credit or Debit Card”).
Note: Your Square Account Balance is not an Eligible Payment Source. To fund Bill Payments using Proceeds from your sales with Square, you will need to open a Square Checking account.
Each Eligible Payment Source is subject to existing terms - including, but not limited to, any relevant credit or transaction limits, credit and interest terms, rewards programs, or other applicable terms - set by the applicable issuing bank or financial institution.
Bill Pay Setup
Adding Payment Sources
Once your Square Account has been activated for using the Payment Services, you may add an Eligible Payment Source for funding Bill Payments. When you add an Eligible Payment Source, you agree to the following:
You have the authority to disclose the Eligible Payment Source information and to bind the person or organization for which you act;
You authorize us to initiate (either directly or via our bank partner) debit or credit entries, as applicable, to the Eligible Payment Source in accordance with Payment Instructions inputted through the Bill Pay Service, and, if necessary, you authorize us to initiate adjustments for any transactions debited or credited in error;
You understand and agree that transactions initiated from your Eligible Payment Source must comply with U.S. law.
To prevent fraud and comply with legal obligations, we may ask for additional information, from you or third parties, before permitting use of an Eligible Payment Source. We may put your Eligible Payment Source, or any Bill Payment initiated therewith, on hold for review. If you do not cooperate with our review process, your Bill Payment may be delayed or declined. We reserve the right to limit or refuse your use of a particular Eligible Payment Source for any reason at our sole discretion.
When you use an Eligible Debit or Card Card to fund a Bill Payment, we will submit your authorization as a bill payment or purchase, but the applicable issuing bank or financial institution may nonetheless treat the payment as a cash advance.
To process a Bill Payment, we will need information identifying the Vendor, and, if the applicable Payment Delivery Method is electronic bank transfer, we will also need Vendor Bank Information (such information, collectively, “Vendor Information”).
You may provide Vendor Information manually or by uploading a digital copy (e.g., an image or PDF) of an invoice issued by the Vendor. The Vendor Information will be automatically obtained from the digital copy and auto-populated in the vendor directory of your Square Account. You agree to review any auto-populated Vendor Information to confirm its accuracy and to make any necessary edits. By providing any Vendor Information, you represent and warrant that you have obtained all necessary authorizations or consents from the Vendor.
You understand and agree that you are solely responsible and that we are not responsible for verifying the accuracy of any Vendor Information provided in connection with your use of the Bill Pay Service. You understand and agree that, prior to initiating any Bill Payment, you are responsible for verifying the accuracy of all corresponding Vendor Information, regardless of whether such information was manually or automatically inputted or selected. We will not have any liability for losses or damages resulting from the accuracy or inaccuracy of Vendor Information or from a Vendor’s actions or inactions. We reserve the right to refuse to make payments to any Vendor, in our sole discretion.
If you do not know or have access to Vendor Bank Information, you may instruct us to email the Vendor a link to a secure webpage, whereby the Vendor may directly provide us the Vendor Bank Information. You acknowledge and agree that our ability to electronically transfer a Bill Payment depends on the Vendor’s willingness to provide us with its Vendor Bank Information. If the Vendor does not provide such information, we will be unable to complete the Bill Payment by electronic bank transfer and we may, at the direction of the Vendor and without notice to you, send the Vendor a digital check. Further, even in cases where the Vendor does provide such information, it may take several business days to complete the verification process required before we are able to electronically transfer the Bill Payment to the Vendor’s bank account.
Making Bill Payments
Submitting Payment Instructions
Once your Square Account has been activated for using the Payment Services and you have added an Eligible Payment Source, you will be able to make Bill Payments using the Bill Pay Service.
To make a Bill Payment, you will submit to us information identifying or designating the Vendor, the invoice to be paid (e.g., invoice number), the Eligible Payment Source for funding the Bill Payment, the date we should start processing the Bill Payment by debiting or charging your designated Eligible Payment Source (“Payment Initiation Date”), and the payment amount (such information, collectively, a “Payment Instruction”). You are responsible for verifying the accuracy of all Payment Instructions that you submit to us.
Scheduling Bill Payments
Bill Payments made using the Bill Pay Service must be initiated sufficiently in advance of the payment due date to allow time for Square to debit or charge your Eligible Payment Source and for your Vendor to receive payment.
The Bill Pay Service may inform you of an estimated number of business days after the Payment Initiation Date for the funds to arrive in your Vendor’s account. When provided by the Bill Pay Service, such estimates are for convenience only, and we do not represent, warrant, or guarantee that your payment will arrive within any specified timeframe of the Payment Initiation Date. Typically, it takes two (2) full banking days after the Payment Initiation Date for the payment to arrive in your Vendor’s account. We recommend selecting a Payment Initiation Date that is at least five (5) full banking days prior to the bill’s due date.
You acknowledge and agree that, for each Bill Payment, you are solely responsible for selecting a Payment Initiation Date that allows enough time for the payment to be delivered on or by the applicable due date. Except as otherwise agreed or required by law, you acknowledge and agree that you will be solely responsible and we will not be responsible for any penalties, interest charges, and other late payment fees imposed by a Vendor, even if it takes longer than the number of business days estimated by the Bill Pay Service for the payment to arrive in your Vendor’s account.
Authorizing Bill Payments
By submitting a Payment Instruction, you authorize us to debit or charge your Eligible Payment Source (including any Eligible Bank Account that is linked to your Square Account) on the Payment Initiation Date by the amount you specify, and to send those funds to your Vendor. By submitting a Payment Instruction, you also authorize us to move funds to your Eligible Payment Source for Bill Payments that are canceled, rejected, or otherwise returned.
You understand and agree that when you submit a Payment Instruction, processing will begin on the selected Payment Initiation Date and funds will leave your applicable Eligible Payment Source as early as that same day. We will complete the transfer of funds to the Vendor, however, once either you or the Vendor has provided all required information. You hereby authorize and direct us to retain such funds until the earlier of such time as you or the Vendor has provided all required information or fifteen (15) days. We have no obligation to send a Bill Payment to the Vendor until we are in receipt of the funds for the Bill Payment and any associated transaction fees.
You understand and agree that when you submit a Payment Instruction, you are responsible for the payment amount and agree to fund the Bill Payment to Square. If a debit or charge to an Eligible Payment Source to fund a Bill Payment initiated by you is rejected or returned by the applicable issuing bank or financial institution for any reason, you understand and agree that (i) you continue to be responsible for funding the Bill Payment and agree to pay the amount of the returned debit or charge directly to Square within five (5) business days; (ii) we may resubmit the debit or charge to any Eligible Payment Source at our sole discretion; (iii) you will pay all penalties, interest charges, late payment fees, service fees, and/or interest related to the rejected or returned funding debit or charge; (iv) we reserve the right to suspend all transfers from your Square Account, or to terminate your Square Account at our sole discretion in addition to other rights and remedies we have under the law and these terms.
If your selected Eligible Payment Source is not in good standing or does not have sufficient available funds on a Payment Initiation Date, we may elect not to initiate one or more Bill Payments scheduled for that Payment Initiation Date until they are rescheduled, your Eligible Payment Source is in good standing, and enough funds are available to cover all Bill Payments scheduled for that Payment Initiation Date. If we do elect to initiate the transfer, which may involve one or more attempts on subsequent business days, it may cause an overdraft in your Eligible Payment Source, in which case you shall be fully responsible for the overdraft and any overdraft fees, as set forth in your agreement with the issuing bank or financial institution, as well as all late fees, interest charges, or other action taken by the Vendor.
By submitting each Payment Instruction, you acknowledge and agree that the goods or services provided by the Vendor have already been rendered or received and are to your satisfaction. You hereby forfeit any future claims regarding undelivered or untimely delivered goods or services, or insufficient or unexpected quality. We are not a party to any relationship between you and your Vendor. Nor are we responsible or liable for the goods or services or delivery thereof, or any associated disputes that may arise. You understand and agree that the Bill Pay Service may not be used to make tax payments, court-ordered payments, or payments related to securities transactions.
Canceling Bill Payments
Bill Payments that are scheduled but have not yet begun to be processed may be canceled. Once Square has begun to process a Bill Payment, though, the payment cannot be canceled, stopped, reversed, or otherwise recovered. The Bill Pay Service is a money transmission service. As a result, transactions may result in the loss of funds with no recourse.
Refused, Returned, and Unclaimed Bill Payments
Bill Payments refused or returned by a Vendor or not claimed by a Vendor fifteen (15) days after the processing has begun will be canceled or stopped automatically. We reserve the right to cancel or stop any Bill Payment that has been claimed but not deposited or otherwise received by a Vendor within a reasonable amount of time, as determined by us at our sole discretion.
When using the Bill Pay Service, you understand and agree that it may take more than 60 days for us to receive notice of the return or reversal of an ACH debit and/or to exercise any rights granted or reserved under these Payment Terms.
We will attempt, and you authorize us, to return any canceled, stopped, refused, or returned Bill Payment to the applicable Eligible Payment Source, less any applicable transaction fees or other amounts owed by you to us. If we are not able to do so, we may use other reasonable means to return the Bill Payment to you, as permitted by applicable law.
Bill Pay Fees
There are currently no fees for sending Bill Payments using Square Checking or an Eligible Bank Account. The fee for sending Bill Payments using an Eligible Credit Card or an Eligible Debit Card will be displayed at the time of the transaction. We reserve the right to charge for or change the fees associated with use of the Payment Services to send Bill Payments at any time with reasonable notice.
Our Rights and Liabilities
By using the Bill Pay Service, you grant to us and we reserve, in our sole discretion, the right to impose limits on the amount of funds sent through the Bill Pay Service, on a per transaction or a cumulative basis, and to change those limits at any time, without Square incurring any liability to you. If we impose or change such limits, we will use commercially reasonable efforts to provide notice to you, but will not be required to do so.
By using the Bill Pay Service, you also grant to us and we reserve, in our sole discretion, the right to place a hold on a Bill Payment you initiate for as long as required to conduct an appropriate inquiry regarding you, the Vendor, the invoice to be paid, and any other information relevant to the Bill Payment. Depending on the results of this review, we may process, reverse, or cancel the Bill Payment, or hold the related funds pending instructions from a government agency. You understand and agree that, at any time, a Bill Payment you initiate may be reversed or canceled by us in our sole discretion and without prior notice to you.
You understand and agree that we shall incur no liability if we are unable to complete a Bill Payment because of inaccurate or insufficient Payment Instructions; the failure of the Vendor to claim the Bill Payment; or because either you or the Vendor does not provide us with any information that we request, or we are unable to verify your identity or the identity of the Vendor to our satisfaction.
You understand and agree that we will not have any liability relating to or obligation to be involved, in any dispute between you and your Vendor regarding any Bill Payment made through the Bill Pay Service, including, but not limited to, disputes related to the timeliness of the payment, the account to which the payment was sent, the products or services provided in connection with the payment, or any overpayment or underpayment.
You agree that you are responsible for any Tax information reporting requirements with respect to payments made to your Vendors and you agree for any such Tax information reporting requirements that we are not acting as your broker, payor, middleman, or similar intermediary, and we expressly disclaim any responsibility for such Tax information reporting except to the extent required by applicable law.**