SQUARE APPOINTMENTS REVIEWS
Reviews from beauty and personal care businesses across Australia
From hair salons to beauticians and barbers, Square has the tools to suit every size and type of beauty and personal care business. Here’s what our sellers have to say.
We’re trusted by Australian businesses.
Canstar’s 2021 and 2022 Most Satisfied Customers Merchant Services Award
(All ratings current as of 14/07/2023)
An all-in-one solution for payments, POS, scheduling, online sales and more
Tired of having multiple systems that don’t work together? Square Appointments brings it all together on one platform.
‘That was why I was really keen to get on board with Square – because I knew that they could manage everything for me.’
Phoebe Simmonds
Founder, The BLOW
Blow dry salon, Melbourne
Learn more The BLOW
Provide the best customer experience
Providing a great customer experience is pivotal for beauty and personal care businesses. Learn how these Aussie businesses have leveraged Square to optimise the customer experience.
‘We use the notes feature to store clients’ colour preferences, if they have had “no show” in the past or late cancellation. Plus, any information that allows us to give a more personalised experience, e.g. their drink preference. It’s also handy to be able to check which therapist they saw at the last visit and to be able to check the quality and longevity of that therapist’s paint job and work.’
Amy Phipps
Owner, Polished Byron Bay
Learn more about Polished Byron Bay
Control for you and your team
Square puts you and your team in control. Check out how these businesses schedule and manage their team, all from their point of sale.
‘It’s so helpful that each employee has a login and can use their own device to access Square Appointments to accept, decline or change appointments with ease, wherever they are. They can also use the Square Register at our front desk to rebook and check out clients after their appointment. It connects us all easily and honestly.’
Romain Lambert
Founder, Kawada Hair Studio
Learn more about Kawada Hair Studio
Square Appointments is more than just a scheduling app.
Free online booking website
Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colours, layout and pages that give the best first impression.
Google Calendar sync
Sync with your Google Calendar to automatically block personal events and avoid double-bookings.
Reminder and confirmation messages
Automatically send your customers reminder and confirmation messages ahead of their appointment to avoid no shows.
Multiple location management
Easily keep track of customers, employees and inventory across multiple locations. Always know what and who is in which location at what time. Make changes and updates to any location from your Square dashboard or the app.
Cancellation policy and no-show fees
Sometimes customers need (or just want) to cancel. Encourage them to do so in good time with a robust cancellation policy backed by no-show fees. You can even send them an automatic reminder so they don’t forget to let you know if their plans change.
Staff management
Empower your employees with team management tools, including individual employee accounts and tiered commissions.
Afterpay
Allow customers to pay in instalments with Afterpay. When a client makes a purchase, you get paid up-front immediately and your client pays four interest-free instalments over six weeks*.
*Late fees may apply. Eligibility criteria apply. See afterpay.com for more details.
Waitlist
During busy periods, having waitlist software can save you time and reduce stress by ensuring you can always fill unexpected gaps in your calendar.
Pick the plan for you
No hidden fees. Change or cancel any time.
Custom pricing and discounts are available for qualifying businesses in Australia.
Free
The basics to run your own business while staying ahead of schedule.
for a single location.
Per transaction:
- 1.9%
In-person processing fee for Square Stand or Reader - 1.6%
In-person processing fee for Square Terminal or Register
Top Free Features:
- Unlimited staff accounts
- Custom booking website and social media integrations
- Integrated payments
- Automatic text and email reminders
- Automated contracts
Plus
More advanced features for growing teams that offer top-notch service.
per location.
Per transaction:
- 1.6%
In-person processing fee for Square Stand, Reader, Terminal or Register
Top Plus Features:
- Everything in Free
- Customer confirmation texts and emails
- Book with multiple staff
- No-show protection
- Processing time
Premium
A complete plan that meets complex booking and staff management needs.
per location.
Per transaction:
- 1.6%
In-person processing fee for Square Stand, Reader, Terminal or Register
Square Appointments
Scheduling that puts time in your hands
Three flexible plans. No hidden fees. Change or cancel any time.
Custom pricing and discounts are available for qualifying businesses.
FAQs
Online scheduling software helps you streamline appointments management – and can get you more customers.
With scheduling software, customers can choose available appointment slots on your calendar that work for them. Then you can accept and schedule the appointment straight from the software.
Square Appointments will work for most businesses that needs appointment scheduling capabilities and a point of sale system such as:
- Hair salons
- Beauty salons
- Nail salons
- Tanning salon
- Spas
- Tattoo and piercing studios
- Aesthetic clinics
- Fitness studios
- Professional services
Get started by creating your Square Appointments account. You can then bulk-import your customer list and inventory list to quickly get up and running.
If you would like to migrate existing data from your current provider, such as appointment history or future appointments, please contact sales. You can learn more about our onboarding and data import services and pricing here.
Getting set up to accept bookings and credit cards on Square only takes a few minutes. Read more about getting set up.
Square’s scheduling software helps immensely with reducing no-show appointments. Important no-show protection features include the ability to require customers to enter their payment card at the time of booking or prepay for their appointment.
Increasing appointments requires the right marketing strategy. Specifically, nurturing your online presence through social media, email marketing, review sites and your website can help you increase appointments.