Smart customer management that leads to better customer relationships.

Square Customer Directory

All contacts, one location

You’re already using Square to run your business—now you can manage and track vital customer information in the same place.

Syncs with your business

Put your customer information to work. Use your Customer Directory to send invoices and keep track of every customer’s transaction history.

Understand your customers

Sort and search customers and see their spending habits with powerful customer management software.

Make notes for next time

Never forget valuable customer preferences—simply add notes to a customer’s profile for future reference.


Add to your customer list—right at the point of sale.

Add to your customer list—right at the point of sale.
Square Customer Directory stores vital customer information, so you can better serve your customers. Upload your existing customer list or manually add a customer’s details right at the point of sale. Access your information anytime, anywhere via the Square Point of Sale app or in your Square Dashboard.

Import your existing customer lists

No need to spend hours cutting and pasting. Square’s client management software uploads your customer CSV straight into the Directory. Add any additional information, edit, group and manage customers directly from your Dashboard.

Save time with Instant Profiles.

Say goodbye to customer lists on spreadsheets — key information is automatically added to your Directory after each purchase. Plus, customer profiles integrate with Invoices to make business a little easier.

Personalise every customer experience.

Track important sales details, get answers about orders and contact customers if needed. Direct Messaging lets you send a personal message to a customer, right from their profile.

Make a note for next time.

Always know valuable customer preferences. Simply add notes to your customer’s profile for future reference so you can make each customer feel valued and important.

See customer visits and sales.

View your customers’ purchase history to better understand what your customers are buying and when they’re visiting—so you can provide a more personalised service.



With Square account

Create your free Square account.

Create your account and start using Square products today.

Let us help you grow your business.

Our Sales team can help you simplify your operations and set you up with the right solution to meet your business needs.

Explore other ways Square can help run and grow your business.

Take care of your entire business with Square’s software. Our tools are designed for desktop, tablet and mobile, so your business is always on hand.

POS Software

Sell anyway you want with Square Point of Sale. The customisable POS system that works with businesses of all kinds and is completely free to use.


Create, customise, send and track when you get paid fast with Square Invoices.


Increase customer retention and boost repeat visits with an easy to use loyalty program.

Gift Cards

Boost sales and bring in new customers by easily selling gift cards online or in-person.