Beyond the chair: How Beef’s Barbers grew by cultivating community
“We realised that we could do this better. We treat our staff how we wanted to be treated when we were staff. It got to a point where we had too many staff and we were advised to start looking for a new shop.”
— Dean Robertson, co-owner Beef’s Barbers
Dean Robertson and Shaun Ash both worked as barbers for other businesses when they realised that they could do it better. So they quit their jobs, purchased a shop and haven’t looked back since. Beef’s Barbers now has three locations across Melbourne and the Mornington Peninsula, as well as their own line of products and branded merchandise.
Dean Robertson and Shaun Ash,
co-owners Beef’s Barbers
Simplified scheduling across three locations.
With three busy barber shops across Melbourne, Beef’s Barbers needed a tool that could scale with them. Square Appointments makes managing schedules across locations a breeze, managing calendars, staff, resources, inventory and reporting all from a single dashboard.
- Automatically sync scheduling data across locations.
- Make staff available at multiple locations.
- Transfer inventory between locations in real time.
Square Appointments
Multi-location scheduling
“Square has made our lives easier and helped us run our business through three locations. It allows us to concentrate on what we are good at, that’s cutting hair.”
— Shaun Ash, co-owner Beef’s Barbers
Appointments and payments on the go, behind the counter or at the chair – it’s up to you.
Did you know that you can harness all of the capabilities of Square Appointments on a powerful and portable POS device that also takes payments? Save counter space and securely check out appointments at your front counter or at the chair, now on Square Terminal.
- Run your barber shop from bookings to checkout in a single workflow.
- Rebook appointments from the chair.
- Avoid lines at the counter by taking payments anywhere.
Square Terminal
Square Payments
Fill last-minute cancellations with a waitlist.
“Since Square has introduced a waitlist option it’s made running our columns a lot more efficient. When people try and cancel last minute, they are usually quite difficult appointments to refill. But having the waitlist available and automatically sending a text out to these people on the waitlist is another issue we don’t have to worry about.”
– Dean Robertson, co-owner, Beef’s Barbers
Get more time back to do what you love with the Square Appointments waitlist feature. Customers can easily add themselves to the waitlist when booking online and get notified if their preferred appointment time becomes available.
- Manage your waitlist from your Square Dashboard, on your mobile or from Square Terminal.
- Secure revenue by filling appointments that would otherwise have been lost.
- Maximise your time by filling gaps in your calendar.
Automated appointment reminders and confirmations
“Square allows us to concentrate on what we are good at, that’s cutting hair”
— Shaun Ash, co-owner Beef’s Barbers
We’re here for you
Visit these additional Square resources for more information or get in touch with questions.