Square Appointments
Simplify class bookings with Square Appointments
Easily manage class schedules, capacities and customer bookings with real-time analytics and user-friendly interface. Elevate your class management to new heights and provide a seamless customer experience.
Maximise your capacity with a class booking system.
Take the complexity away from running classes with Square Appointments. Square brings all your business needs together – whether that’s taking class bookings, processing payments or managing your team.
Easily create a new class
When setting up a new class, define the maximum capacity, class timings, class category and description, staff member, and price (including taxes).
Set a recurring class schedule
Set a recurring schedule for your most popular group classes by easily creating a class series from your Square Dashboard. You can also make copies of your classes to save time.
Online bookings
Clients can easily view class availability via your free online booking website and book instantly. You can also offer one-on-one sessions for customers to book.
Reduce no-shows
To reduce no-shows, classes require full prepayment. You can also set a class cancellation window. If you need to cancel a class, customers are automatically refunded.
Streamline your class operations
Setting up recurring classes can save you valuable time:
- Streamline the scheduling process by creating recurring classes, eliminating the need for manual entry
- Assign staff to classes to avoid double booking
Improve your customers’ experience
- Customers can make bookings at any time with access to a 24/7 booking website
- Remind customers of their upcoming class with email and SMS reminders.
- Automatically refund customers that cancel within your cancellation window
- Easily update class information, ensuring customers have the most accurate and up-to-date information
Empower your team
- Set up unlimited staff calendars with all Square Appointments plans
- Create custom permissions so your staff only access the information you need them to
- Incentivise staff with commissions and track their performance via reports
The class booking system for all types of businesses.
Fitness
Whether you’re running small group training, a busy yoga studio or a boutique gym, your customers will easily be able to book themselves into the class of their choice.
Tutoring
If you provide tutoring for private lessons or group classes, it’s easy to manage with Square Appointments.
Special events
Keep your events running smoothly by getting customers booked in ahead of time for any workshops, events and seminars that your business is hosting.
Beauty services
Running a workshop to help educate customers on their beauty routine? Set up a class with Square Appointments so they can easily book themselves in, just like their regular appointments.
Square Appointments is more than just a scheduling app
Free online booking website
Let your customers find and book your classes online 24/7 with an easy-to-use website that reflects your style. Choose the colours, layout and pages that give the best first impression.
Staff management
Empower your employees with team management tools, including individual employee accounts and tiered commissions.
Take secure payments
Require prepayment for classes and allow customers to pay in instalments with Afterpay. When a client makes a purchase, you get paid up front immediately and your client pays four interest-free instalments over six weeks.
Late fees may apply. Eligibility criteria apply. See afterpay.com for more details.
Multiple location management
Sync your schedules across multiple business locations and easily transfer stock in real-time.
Class reminders
Send your customers an automated SMS or email reminder between one hour or three days prior to their class to reduce no-shows.
Customer management
Auto create customer profiles, keep customer notes and important documents on file and assign customers to groups so you can easily send marketing communications to specific groups.
All-in-one integrated payment solution
Accepting payments with Square Appointments is as fast, painless and secure as possible, with no extra fees, no long-term contracts and no tricks. Just payment processing you can depend on so that you never miss a sale.
- Whether you’re selling in person, online or on the go, Square can help you process nearly any kind of payment, any way you want.
- Square hardware is built for every business. Quick to set up, reliable during the busiest checkouts and so flexible you can accept all major kinds of payment.
- Security is engineered into our products. We follow industry requirements to monitor your account for suspicious activity and support PCI compliance.
Pick the plan for you
No hidden fees. Change or cancel at any time.
Custom pricing and discounts are available for qualifying businesses in Australia.
Free
The basics to run your own business while staying ahead of schedule.
for a single location.
Processing rate per transaction:
- 1.9%
in-person processing fee for Square Stand or Square Reader - 1.6%
on-person processing fee for Square Register and Square Terminal
Top Free Features:
- Unlimited staff accounts
- Custom booking website and social media integrations
- Integrated payments
- Automatic text and email reminders
- Automated contracts
Plus
More advanced features for growing teams that offer top-notch service.
per location.
Processing rate per transaction:
- 1.6%
in-person processing fee for Square Terminal, Square Stand, Square Reader or Square Register
Top Plus Features:
- Everything in Free
- Customer confirmation texts and emails
- Cancellation policy and fees
- Schedule classes
- Waitlist
- Appointments reports
Premium
A complete plan that meets complex booking and staff management needs.
per location.
Processing rate per transaction:
- 1.6%
in-person processing fee for Square Terminal, Square Stand, Square Reader or Square Register
Top Premium Features:
- Everything in Plus
- Team Plus
- Resource management
- Custom staff commissions
- Custom contract fields
Classes are available with Square Appointments Plus and Premium. You can get started with a 30-day free trial of Plus or Premium to see if it’s right for you. Start a free trial. 6% + 30 cents per transaction (excl. GST) for Afterpay transactions.
FAQs
A class booking system is a digital tool that allows businesses to manage and automate the scheduling and booking of classes, including recurring classes, assigning staff to classes and processing payments both online and in-person. It also allows customers to book classes online and view class schedules, and receive automated class reminders. It can be used by a wide range of businesses to streamline the class scheduling and booking process.
Using a booking system for classes can save you valuable time. It allows you to focus less on administrative details and more on running your business. It helps to create a better customer experience, with recurring classes and Google Calendar sync that reduce the risk of double bookings. A custom class cancellation policy and automated SMS and email class reminders can help reduce the number of no-shows and financially protect your team if a client can’t make their class.
Any business that runs classes would benefit from using a class booking system. This could include yoga or pilates studios, personal trainers, gyms, beauty salons, tutoring businesses and more.
You can cancel recurring class bookings from your Square Dashboard or the Square Appointments app. All you have to do is select the relevant class and then click ‘cancel class. You can choose only to cancel one class, a selection of future classes in the series or all classes in the series. Learn more about how to cancel recurring class bookings.
It only takes a few minutes to set up and start taking class bookings through Square Appointments. Read more about getting started here.
Get started by creating your Square Appointments account. You can then bulk-import your client list and inventory list to quickly get up and running.
If you would like to migrate existing data from your current provider please contact sales. You can learn more about our onboarding and data import services and pricing here.