Here we take a look at the differences between digitisation and digitalisation – and how it’s digitalisation that enables businesses to grow in uncertain times.
Organising a team building day can be tough. It’s often a challenge to find an activity that everyone is interested in and drum up enthusiasm to attend. Here are a few ideas to reconnect your team.
Data visualisation is the graphical representation of information and data. Read our handy guide for more information that can help your business.
A workflow is a repeatable sequence of tasks or activities that produce a desired result. In a business context, a workflow defines the steps and resources involved in getting work done and how they interact. Learn more in our handy guide.
In simple terms, cyber security involves the protection of computer systems, networks and programs that are connected to the internet from digital attacks. Learn more about how you can protect your business.
Transformational leadership is a leadership style where leaders encourage, inspire and motivate employees to innovate and implement changes that will shape the company’s future success.
As a modern business, your social media strategy should be a key component of your overall marketing plan. Use these tips to help you get started.
Porter’s Five Forces is a model that identifies and analyses five competitive forces that shape every industry and determine its attractiveness and potential profitability.
We continue to see customers embrace online shopping methods. Here’s how to start an online store of your own.
In a genuinely customer-focused company, employees have an unwavering focus on providing an outstanding customer experience and feel empowered to always put the customer first. Here are six ways to provide great customer service.
Customer journey mapping is a valuable way to gain insight into your customers’ motivations, needs and pain points. Read our handy guide to begin the steps of understanding your customer experience.
Teams that don’t work together well will struggle to perform. Sometimes teamwork comes naturally to a group; other times, building a motivated and collaborative team can require some targeted interventions.
We spoke to Matthew Freeman, owner of Johnny Alloo in Ballarat, to learn more about how the business started, how they’re diversifying a few years in, and what makes a great cafe.
arketing trends move quickly, and consumer expectations are continually evolving – making it vital that you have your finger on the pulse and can execute a marketing strategy that grows your business and gives you a solid return on your investment.
Have you considered whether your approach is helping you to get the most from your team? Here we explore six common leadership styles, consider their pros and cons, and look at how to find and develop your leadership style.
As COVID-19 restrictions begin to ease and the vaccine begins to roll out across Australia, a renewed confidence in the return of events, dining and shopping will see an increase in demand for many small businesses.
Your staff may need extra support during a time of uncertainty at work. Here are some suggestions on how to strive for better mental health in the workplace and support your employees through tumultuous periods.
Setting up a robust POS system is crucial to efficiently running and optimising your retail business.