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Behind The Counter

Have you ever wanted to take a peek behind the counter at your favourite restaurant, cafe or salon? In this series, we asked Square sellers to share their setups to learn about how they operate their businesses, manage their teams and improve customer...

Latest

Behind The Counter at Edward & I
Operating Your Business

#4 Behind The Counter at Edward & I

by Emily Toone

Jan 10, 2023 — 1 min read

what happens behind the counter at a successful florist in Melbourne’s outer east? We took a peek behind the petals into what makes Edward & I tick.

Stories

Behind the Counter at Japanese Eatery Suupaa
Selling Anywhere

Behind the Counter at Japanese Eatery Suupaa

by Stella Logan

Jan 13, 2026 — 5 min read
From ramen bowls to retail shelves, Suupaa brings the spirit of Japan’s beloved konbini to Melbourne. Learn how Square keeps every part of this hybrid business running seamlessly.
How Square Connects 6-in-1 Dining Precinct Prefecture 48 play icon

How Square Connects 6-in-1 Dining Precinct Prefecture 48

by Stella Logan

Jan 05, 2026 — 4 min read
Behind the scenes of this multi-venue dining precinct in the Sydney CBD is a quiet system that ensures every plate, pour and pairing comes together seamlessly.
Behind the Counter at PepperJack Sandwiches
Operating Your Business

5 Behind the Counter at PepperJack Sandwiches

by Stella Logan

Aug 08, 2025 — 3 min read
At PepperJack in Brisbane, husband and wife duo Henry Wong and Michelle Yoon serve up bold, deli style sandwiches at serious speed. With Square powering everything from self-serve kiosks to kitchen display screens, orders move fast and stay accurate, no paper tickets needed.
Behind The Counter At Wholefood Merchants
Operating Your Business

#3 Behind The Counter At Wholefood Merchants

by Emily Toone

Nov 16, 2022 — 1 min read
Have you ever wondered what goes on behind the counter at a store that stocks over 35,000 products? Well, you’re in luck read on to find out the nitty-gritty details that make Wholefood Merchants tick.
Behind The Counter at Vegan Restaurant No Bones Byron Bay
Operating Your Business

#2 Behind The Counter at Vegan Restaurant No Bones Byron Bay

by Emily Toone

Sep 20, 2022 — 2 min read
If you are a current or aspiring restaurant owner, working in the industry or just love hearing about how a large-scale venue ticks, we’ve got you covered. Read on to find out what happens behind the counter at one of Byron Bay’s best restaurants.

Credits

Emily Toone

Emily Toone

Content Manager, AU

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