Release notes

Square Multi-Account Suite for franchises and complex businesses

What changed: Square Multi-Account Suite helps franchises and other complex businesses stay in control as they scale. It brings the tools for managing multiple Square accounts directly into Dashboard, so you can oversee your organisation from one place while each location keeps the tools and flexibility it needs to operate.

Why it matters:
Centralised menu controls keep menus, catalogues, and point-of-sale layouts consistent across accounts and locations. Set the right access for central and local teams in order to empower local operators while ensuring brand consistency and operational control.

Organisation reporting brings the full power of Square reporting across your organisation. Track key metrics and sales performance across accounts and locations in one centralised view, with built-in royalty reporting.

Shared gift cards mean managing a single gift card program that customers can use across your entire organisation, with reporting to help reconcile activity by account and location.

Managed feature releases allow coordination of Early Feature Access and Release Bundles across your entire organisation, so you can introduce new Square capabilities in a controlled and consistent way.

Access: Contact your account manager or sales to sign up.

See how to manage multiple Square accounts from one place with Multi-Account Suite: Article

Build combos in Real-Time Check View on Square Point of Sale

What changed: A full combo is built and reviewed in one place in Real-Time Check View. Staff move directly to a combo member that still needs an option chosen, or back to one that's already set, and each selection lands on the check as it's made. Combo building uses the same navigation and layout as the rest of Real-Time Check View.

Why it matters: Combos are a large share of what some businesses sell, so how a combo builds matters as much as anything else on the check. Building combos in Real-Time Check View gives those sellers the same navigation and layout as the rest of the check, so a combo reads like every other item on it.

Access: Real-Time Check View is on by default for sellers who use combos, with combo building included. No setup is required. Sellers already using Real-Time Check View see no change.

See how a combo is built on a check in Real-Time Check View: Article

Limit item edits to a team member's assigned locations in Item Library

What changed: In Item Library, some item details apply everywhere an item is sold — its name, description, and category among them. For a team member assigned to only some of an item's locations, those shared details are read-only. Details set per location stay editable: availability, location price, and channel assignment at the locations the team member is assigned to.

Why it matters: An item sold at more than one location carries details that apply everywhere it's available, so one edit can change it for all of them. Keeping those details read-only outside a team member's own locations means a location manager can take on item management without changes reaching the locations they don't run.

Access: These controls apply automatically in Item Library for team members who can manage items and inventory at their assigned locations. No setup is required.

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Run Close of Day reports on a location's reporting hours

What changed: A Close of Day report covers the period that starts at the reporting day start set for the location and ends when the close-out flow opens. Sales and tips taken inside that window are included, whether or not they fall within posted trading hours. Locations without a reporting day set use the trading-hours window. The report header shows the covered time range, so the window in effect is visible on the printed report.

Why it matters: A business day and a posted opening time aren't the same thing — trade starts before doors open and often runs past midnight. Anchoring the window to reporting hours lines a Close of Day report up with the hours a business actually trades, so early-morning sales and overnight tips land on the same report.

Access: The reporting hours window is off by default and stays off until Square turns it on for a location. It applies to locations with a reporting day start set. In Square Dashboard, confirm the start time per location so the window matches when the business trades.

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Pool tips by percentage for each transaction

What changed: Sellers set percentage tip pooling to calculate for each transaction, alongside the existing work day and work week options. A transaction's tip is then divided among the team members who worked that sale.

Why it matters: Team members don't all work the same hours or the same volume, so a pool spread across a whole work day can hand an equal share to a stretch that earned far fewer tips. Calculating for each transaction ties a share to the sales a team member actually worked.

Access: In Square Dashboard, go to Staff > Tips settings, choose percentage pooling, and set the calculation to each transaction. Sellers keeping the work day or work week calculation don't need to take any action.

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Split tips that can't be tied to one team member across the team on shift

What changed: When a tip can't be tied to one team member — a shared team passcode, no personal passcode signed in, or a team member who isn't tip-eligible — Square splits it equally across everyone clocked in for that work day.

Why it matters: Tips arrive with no name attached whenever a team works from a shared passcode, and someone then has to decide where that money goes. An equal split across the team clocked in for the work day settles it the same way every time, with no manual distribution to work out.

Access: In Dashboard, go to Staff > Tips settings to turn this pooling on or off. Pooling is on by default for sellers new to Square; sellers already using direct tipping turn it on.

See how Square divides tips that have no team member attached: Article

Receive stock in cases or pallets instead of single units

What changed: Sellers receive stock in the unit it arrives in — a case, a pallet, or another unit — and Square converts the amount into the unit the item is counted in. Stock levels stay in that counted unit, so a delivery entered by the case still shows the right number of individual units on hand.

Why it matters: Businesses buy in one unit and sell in another, so the number on a packing slip rarely matches the number the item is counted in. Receiving in the unit on the slip removes the conversion step and keeps the count accurate without anyone doing the arithmetic.

Access: Available on web to sellers using Square for inventory. In the item's Stock Adjustment window, select the unit shown in the quantity field, then choose the unit the stock is arriving in.

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Scan barcodes with the built-in camera on iPhone and iPad

What changed: The camera on an iPhone or iPad reads barcodes to build a cart or to create and edit items. On a supported screen, opening the camera scanner reads the barcode and either adds the item to the cart or fills in its details.

Why it matters: A barcode is the fastest way to find an item, whether stock is being added to the catalogue or sold at the counter. Reading it with the camera already on an iPhone or iPad does that job without a separate scanner to buy, pair, and keep charged.

Access: Available on iPhone and iPad. In Square Point of Sale, turn on Camera Barcode Scanner in hardware settings, then tap Tap to Scan on a supported screen.

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Reuse an existing printer profile when setting up a printer

What changed: Printer setup offers the profiles that already work with a printer, so a newly connected printer can take an existing one. A new profile comes up only when there's nothing suitable to reuse. Creating a profile, choosing job types, and picking which Square Point of Sale devices print to a printer all happen on the printer's own details screen. Each assigned profile row lists that profile's devices and job types.

Why it matters: A second printer in the same spot usually needs the same tickets as the first one. Reusing a profile keeps one set of rules for where each job prints, and setting it up on the printer's own screen shows which printer is being changed at each step.

Access: On Square Point of Sale, go to Settings > Hardware > Printers and open a printer's details screen, then choose Printer setup, Assign profiles, or Edit from a profile's menu.

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