Get private feedback from your customers.
Square Feedback allows customers to communicate directly with your business. You can respond privately with messages or discounts, so you can keep what’s working and turn any dissatisfied customers into loyal ones. It’s like your own built-in customer support center.
Keep customers coming back.
Square Loyalty lets you manage your loyalty program right from your point of sale. Customize the program to suit your business, and let customers sign up with their phone number at checkout. Square takes care of the rest, automatically tracking stars and rewards. Unlike other options, Square Loyalty shows you participation levels and automatically measures the effect on your sales.
Square Customer Engagement has helped Square sellers generate over $5,000,000 in sales.
The Customer Engagement Dashboard lets us know what’s going on in the shop while we’re in our production kitchen or out on the road, which is key for us.Ryan, Co-owner of Happy Moose Juice