Streamline your POS to Perfection with Square for Retail’s Customisable Item Grid

Streamline your POS to Perfection with Square for Retail’s Customisable Item Grid
New to Square for Retail: Streamline your POS to perfection with a customisable item grid that help you personalise and streamline your point of sale
by Beth Barrett Aug 02, 2022 — 3 min read
Streamline your POS to Perfection with Square for Retail’s Customisable Item Grid

Square for Retail is loved globally by businesses for its retail specific point-of-sale tools and features. Now, there’s even more to love – with the introduction of the customisable item grid POS experience which will be available to all Square for Retail sellers in Australia. The customisable item grid makes your checkout flow more intuitive and customisable by giving you the option to highlight and arrange the most important items, discounts and categories to your store visually.

Every retailer has unique preferences in how they like to operate, sell and arrange their point-of-sale setup and the point-of-sale screen is where it all happens. It’s where you add and look up items, access key customer details and, most importantly, where you make a sale. That’s why it’s crucial your POS screen offers customisable, easy-to-use features that cater to your needs. Read on to learn what the customisable item grid on Square for Retail POS offers.

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Speed up and simplify checkout with an intuitive item grid

Customers are increasingly demanding the most seamless in-store shopping experience possible. They’ve become accustomed to the ease and speed of eCommerce and expect a similar lack of friction (with added personal customer service) when they shop with you in-store. This of course adds to a growing list of demands on retailers, who are under pressure to keep checkouts quick and service attentive, while juggling a range of other store operations.

The new item grid layout aims to ease some of the cognitive burden on you and your team by presenting the items you sell in a clear grid arrangement customised to your store’s needs. The grid layout is customisable at all times, so you’ll have time to experiment with what works best with no need to lock your items and categories in place.

Customise how you search for items

Wouldn’t it be easy if every item you sold in your retail store came pre-labelled with a simple, scannable barcode? Unfortunately, it doesn’t always work that way! There are multiple factors to why a retail business’ items may not be suitable for stickers and barcode labelling, which makes adding items to a sale or finding the price of items slightly more complicated than it might otherwise be.

Maybe your items are displayed in store, but dispatched from a separate area of the premise, maybe you sell items by weight with reusable packaging, or perhaps your items are too delicate to place a barcode label on for sale. Whatever your reason, rest assured that the new customisable item grid will allow you to search for items in whatever way best suits your business, whether with a scanner, or a simple tap on your customised POS item grid.

The new visual layout on Square for Retail POS is set to save you and your team a considerable amount of time manually searching and fiddling with temperamental codes. As a result, you can expect speedier checkouts and a better customer experience.

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Use images for quick visual recognition

Amazingly, it’s estimated that the human brain processes images up to 60,000 times faster than it processes text. For that reason alone, your team needs a POS interface that allows for clear visual recognition.

Images can be uploaded any time, creating a tile for each item. Tile images not only show a clear picture of the item for sale, but can also display the item price and the number of item variations (e.g. how many colours or sizes) that you have in stock.

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Just as your Square Dashboard is the control centre of your business and sales operations, your Square for Retail Point of Sale is your central sales and customer hub. Key quick links, such as your top categories and discounts, are now clearly arranged in a top layer above your item grid, for easy scanning and an even quicker checkout flow.

With this new customisable item grid, you can continue to build a POS interface that’s intuitive, flexible and adaptable to the needs of your retail business as it grows.

If you are currently using Square for Retail as your POS software, you don’t need to do anything to start using the new customisable item grid as it will be automatically switched on. Click here to learn more.

This article is for informational purposes only and does not constitute professional advice. For specific advice applicable to your business, please contact a professional.

Beth Barrett
Beth Barrett is a Globalisation Specialist at Square and a contributing writer to The Bottom Line.


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