Buying a POS Register for your Hospitality Business

Buying a POS Register for your Hospitality Business
Let’s take a look at what a best-practice point of sale system looks like, and how to set one up.
by Square Sep 30, 2022 — 3 min read
Buying a POS Register for your Hospitality Business

Setting up a robust POS system is crucial to efficiently running and optimising your hospitality business. Far from just a cash register, your hospitality POS system is your platform to connect front-of-house to the kitchen and the office. Let’s take a look at what a best-practice POS looks like, and how to set one up.

What is a POS?

POS stands for ‘point-of-sale’, which is the interface for exchanging money between you and your customer – traditionally a cash register. Hospitality specific POS software has evolved significantly to add value to your business. As well as accepting a multitude of payment types, POS systems today also run on software that gathers more customer data, has more detailed sales reporting, staff management capabilities and ways to optimise floor plans and get more seatings.

Modern POS systems should be seen as a management tool to increase efficiency and provide you with more insight about your business operations.

Features to look out for in a POS for restaurants and other hospitality businesses

Your business requirements

As well as customer-service management and sales analytics, there are many features available on hospitality point-of-sale systems. You may require inventory tracking if you sell products as well as run a restaurant, for instance. Or perhaps takeaway is a growing sales channel and you need integrations with Uber Eats and other delivery services.

Getting clear about your must-haves and nice-to-haves will be useful when building a POS that works for your business.

Compatibility with accessories

What POS equipment do you need? Typically, a front-of-house POS will include a cash drawer, a printer for receipts and a monitor to run your software. You’ll also need a card reader or terminal for taking card payments.

Square’s hardware store lets you choose the equipment you need, or purchase a full POS kit if you’re just starting out. We have a range of affordable options including iPad-based POS solutions like Square Stand. You can add to your cart an iPad, accessories such as barcode scanners and even printer paper.

You can also purchase an integrated POS system like Square Register, that is compatible with accessories and specialised hospitality POS software like Square for Restaurants.

Hospitality software that suits your business

As well as making and keeping track of sales, creating customer profiles and adding employees and locations, here’s a list of capabilities that Square for Restaurants POS software includes for cafes, restaurants, bars and hotels:

And more! You can check out the full list and demo videos to get a feel for how each feature works.

Integrating your POS with your other systems

Linking up the systems you already have in place with your POS is essential to build a powerful POS. You can use Square’s POS integrations to plug into your current business operations set-up:

  1. Link to your accounting software, like Xero, and automatically import your sales, refunds, and transfers.
  2. Connect your and delivery services providers, like Doshii and Deliverect.
  3. Integrate your staff scheduling system, like Deputy, to manage employee schedules, time and attendance, tasking and communication.

Other considerations to look out for

Set up costs

Depending on what equipment and software you have already, setting up your POS from scratch can be quite costly, but worthwhile to run your business efficiently now and as it grows. Be sure to customise your POS for your business needs.

Consider purchasing a package that saves you time and money researching and trying to fit together incompatible devices. Square’s Restaurant POS Kit includes a Square Stand, contactless and card reader, cash drawer, and printer (for receipts and kitchen orders) with paper for $1,298.00.

You can then download Square’s POS software for restaurants to use on your new hardware. Pricing ranges with your requirements, from free to $129 per month, and upward as needed – and you can see more about pricing here.

A POS that grows with your business

When building your POS, think about the future. How will your menu change or grow? Are you planning to open more locations? How many employees or managers will you be adding?

Make sure you set up your hospitality point of sale system to account for your scaling strategy, so your technology doesn’t hold you back from learning more about your customers, equipping your teams to communicate efficiently or reporting on and improving performance.

There are lots of hospitality POS systems on the market, and it’s vital to select the hardware items and software features you need to sell seamlessly to your customers, now and as you grow. To customise and build a POS that works for your hospitality business, you can set up easily with Square.

The Bottom Line is brought to you by a global team of collaborators who believe that anyone should be able to participate and thrive in the economy.


Keep Reading

Tell us a little more about yourself to gain access to the resource.

i Enter your first name.
i Enter your surname.
i Enter a valid email.
i Enter a valid phone number.
i Enter your company name.
i Select estimated annual revenue.
i This field is required.

Thank you!
Check your email for your resource.

Results for

Based on your region, we recommend viewing our website in:

Continue to ->