During these times it’s even more important that we’re fully transparent in how our payment processing fees are distributed. When a customer spends money with your business, Square only keeps a fraction of the fees, and most of that goes right back into your business.
Square fees by payment type
When a customer taps or inserts their card in person, you pay 1.9% per transaction with the Square Reader. Sellers using Square Terminal or Square Register pay 1.6% per transaction. There is a lower risk of fraudulent activity when the cardholder is present.
There are multiple types of card-not-present payments. Square pays more for these transactions and the fee increase goes directly to the card issuing bank to help mitigate the risk of fraud and protect your business.
Square charges 2.2% for card-not-present transactions. This applies to payments when you manually enter your customers’ card details or use a card on file. It also includes payments via your Square Online site, eCommerce API, Invoices or Virtual Terminal.
Card processing fees explained.
To process a sale, there are several types of set fees within a transaction. These are set not by Square but by cardholder banks and card networks. They are included as part of Square’s card processing fee. Learn more
Every time a customer uses a credit or debit card in your store, a fee is charged by the cardholder’s bank, such as CommBank or NAB. This fee can vary greatly, depending on the cards being used by your customers. When Square processes a transaction on your behalf, Square is required to give a percentage of the funds collected to your customer’s card issuer.
Associations such as Visa, Mastercard, eftpos, American Express and JCB also collect fees, called dues and assessments, for the use of their card brands as well as the ability to process transactions through their payment networks. Square is required to give a percentage of the amount collected from your customer to these associations.
Risk and PCI compliance
PCI DSS is a security standard all businesses that accept credit cards must comply with to safely and securely accept, store, process, and transmit cardholder data during debit and credit card transactions. Square’s tools help keep sellers PCI compliant. Square complies with PCI standards so you don’t have to validate your compliance, nor do you pay associated annual fees.
Square tools and features.
With Square, you benefit from many resources designed to help you run your business. For example, on a $50 transaction, the $0.30 allows for Square to provide some of the following tools and features:
Point of sale and eCommerce solutions
Download the free Square POS app or launch an online store so you can sell right away without any up-front investment.
Fraud can happen in both low-risk transactions and higher-risk transactions such as card-not-present purchases. We work around the clock to evaluate the legitimacy of your buyers to protect your business.
Get free dispute management services for chargebacks. We cover the fee for every dispute that we fight on your behalf. And we’ve saved sellers millions of dollars globally by managing and winning disputes for them.
No fees for refunds
When you issue a refund, your customer is refunded their full purchase amount, and you are refunded Square’s processing fee.
Advanced reporting tools
Access important data and powerful tools straight from your Square Dashboard so you can easily keep track of your sales and make important decisions about your business.
Our in-house phone support is available from 9 a.m. to 5 p.m. (AEST), or you can email them anytime, 24/7. Connect with and learn from other sellers in our Seller Community.
Keep your customers’ information organised and secure, make appointments, send invoices, and keep track of customer transaction history, all in the same place.
Track team hours, overtime, and breaks. Free timecards that sync seamlessly to Square Point of Sale make payroll simple.
Change item details like price, name, or quantity in real time. Upload groups of items faster, track stock quantities, and get email alerts when items run low.
Square AU Pty Ltd., ABN 38 167 106 176, AFSL 513929. Square’s AFSL applies to some of Square AU’s products and services but not others. Please read and consider the relevant Terms & Conditions’s, Financial Services Guide and Product Disclosure Statement before using Square’s products and services to consider if they are right for you.