Square Shop Shipping & Tracking FAQ
Depending on your selected shipping method, your Square Shop order will arrive anywhere between 2 to 14 business days for standard shipping. Paid express shipping options typically arrive within 1 to 3 business days.
Find answers to frequently asked questions regarding your hardware order below.
Shipping and Delivery FAQ
Change Order FAQ
Returns, Exchanges and Refunds FAQ
If you need to return or exchange your Square Hardware, visit Square Hardware Limited Warranty and Returns for detailed instructions on how to proceed.
While You are Waiting for Your Hardware
While you’re waiting for your order to arrive, you can manually enter payments from the Square app, send Square Invoices Plus , or process payments using the Virtual Terminal in your online Square Dashboard.
If you need a Square Reader immediately, pick one up at a participating retail store. Square Terminal and Square Stand are also available at selected retail partners. We recommend contacting your local store prior to visiting to ensure they have stock.