Get Started with Square Online
With Square Online, you can create a professional website to showcase your business online, sell your items and accept payments with Square. With our easy-to-use website builder, spend less time setting up Square Online and more time focusing on what matters most: your business.
To sell individual items without setting up an Online store, consider Square Online Checkout links. Checkout links allow you to sell items through email or social media, or by hosting them on your blog.
Still not sure if Square Online is right fit for your business? Learn more and compare our plans to choose the right online store for your needs.
If you’ve already signed up for Square, you can get started right from your online Square Dashboard:
Navigate to your online Square Dashboard> select Online.
Click Get Started.
You can choose to set up either a single online ordering page or a multi-page eCommerce website.
Lastly, choose your business type (i.e. what are you selling?) and order fulfilment method (e.g. shipping, pickup or delivery).
Note: Categories in Square Online are used to organize the products and services available in your Online store.
Build and expand Square Online with these additional features:
Learn to navigate the editor for multi-page sites.
Items in Square Online
Items synced to your Square Online store can be changed to 7 different item types, so feel free to choose an item type that fits your purpose. We help you by providing specific fields and layouts perfectly suited to each item type.
Physical - Best for basic retail items such as clothing or jewellery.
Digital - Lets you provide a digital file for download.
Donation - Allow site visitors to send donations for any cause.
Membership - Collect membership dues and registration fees. Great for clubs and classes.
Event - Sell tickets to events, and include location address and times.
Service - Best for services for hire, such as massages and hair styling.
Prepared food and beverage - Best for restaurants or other food venues.
Add Shipping, Pickup and Local Delivery
Depending on your item types in your Online store, you can set up different fulfilment methods for different item types. Learn more about each fulfilment method below.
Note: Fulfilment type for all items will default to shipping.
You can manage orders from both your online Square Dashboard and the Square app.
Note: In order to cancel an online order, you’ll need to do so from the Square Online Overview page.
When a customer places an order online, you’ll pay a 2.2% per transaction fee for most Square Online hosting plans. You can also reduce that fee to 1.9% per transaction by upgrading your site to the Premium Plan.
Syncing Between Square and Square Online
When you first set up Square Online, products in your Square Item Library will sync over to your Square Online Overview page. After the initial setup, syncing will continue automatically in the background.
What doesn’t sync?
Payments and Reporting
Once a customer places an order from your Online store, Square automatically collects payment before you mark the order as complete. Your customers will receive an email confirmation with their Square Online receipt once they’ve finished the payment flow.
Payments processed with Square Online will appear in the transaction history on your online Square Dashboard. Your payment history on your Dashboard offers an itemised breakdown of stock sold for both in-store and online sales. Learn more about viewing and downloading your Square payment history online.
If you cancel an item or order, your customer will automatically be refunded. Cancelled orders will reflect as a custom amount refund and will not update your inventory levels for the included items.
Learn more about how to process refunds with Square.
Manage Your Subscription
If you sign up for one of the paid-tier versions of Square Online, you can manage your subscription directly from your Square Online Overview page. Simply click the site name in the upper-right corner > Account settings.
Change a Square Online Domain
To change your website’s domain name (URL):
Go to your Square Online Overview page.
Select Website > General Settings > Site Address.
Use Square Online with your Existing Website
If you have a primary website and would like to add Square Online to it, you can, for instance, build a single ordering page where your buyers can shop your entire catalogue of items only. Once built, you can then add a link to your Square Online store to your primary website’s navigation menu.
To build a single ordering page, select Single ordering page when you first sign up for Square Online, or follow these steps:
Go to your Square Online Overview page.
Select Website > Edit Website.
In the site editor, click the Page dropdown menu in the upper left.
Under Category pages > Shop All, select ”…” > Make this my homepage.
Delete all other pages by selecting ”…” > Delete page.
Under Category pages, select ”…” > Switch template.
Review your options and select Switch.
Finish setting up your single ordering page.
Publish your site to a domain (URL), and add it to your primary website.
Note: Your options for switching your template are Shop All (best for selling retail items) and Order Online (best for selling food for pickup).