Transfer your website domain to Square
About transferring your domain to Square
Transferring your third-party domain name to Square allows you to manage both your domain and website from your Square account, making billing for everything your website needs easier to manage.
Before you begin
You can transfer your third-party domain to Square from Square Dashboard.
You will need access to your current domain host account. Confirm with your current domain host what the domain transfer process should be from their side to make sure you don’t miss any steps.
Connecting your third-party domain to your website before you transfer can minimise any potential down time for your site while the domain is transferring. Learn how to connect a custom domain to your website.
The domain transfer requires a one-time payment that automatically extends your existing domain subscription by one year. Most domain transfers will take approximately 7–10 days to complete.
Making any changes to your registrant contact information (name, address, email or phone number) results in a 60-day registrar lock, during which you won’t be able to transfer your domain. If you wish to transfer your domain straight away, do not update your registrant contact information. This is not a policy set by Square, but a restriction put in place by ICANN – the international, non-profit organisation that oversees the registration of domain names globally.
Transfer your domain to Square
Sign in to Square Dashboard and go to Online > Websites (or Online store).
Click Website > Domains.
Click Connect domain.
Click Use a domain I own elsewhere, type in the domain name you want to transfer and click Verify.
Click transfer your domain and follow the step-by-step instructions to complete the purchase process.
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With your current domain host, follow their steps to:
Disable WHOIS privacy protection
Disable the registrar lock
Ensure your contact email address is correct and you have access to it
Get your domain authorisation (EPP/transfer) code from the current registrar and enter it in Square to authorise the transfer process
From your Square Dashboard, choose where you want to connect your domain.
Once you complete all the steps, you’ll receive some important emails from your current host and from Square to take action on, including what’s known as a ‘Form of Authorisation’. Ensure you read and follow the instructions in these emails to finalise the transfer process.
Your domain will remain active during the process. You can check the transfer progress from your Square Dashboard by going to Online > Websites (or Online store) > Website > Domains. We’ll send you an email to let you know when the transfer is finished, usually within 7-10 days.
Cancel the domain transfer
Sign in to Square Dashboard and go to Online > Websites (or Online store).
Click Website > Domains.
Under your transferring domain, click See status.
Click Cancel Transfer.