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Create and edit item categories

Who is this article for?
Sellers with general items permissions. Set permissions in the Square Dashboard.

About item categories

You can use item categories to organise and group similar products or items within a larger catalogue. For example, in a restaurant you might group your dishes by appetisers, mains, and deserts; in a shop you might have categories like clothes, accessories and shoes. Categories help you arrange and organise your items, report on item sales, route items to specific printers and assign online visibility.

Before you begin

You have two options for creating and managing item categories:

  • Create categories from the Square Dashboard on a laptop or desktop computer

  • Create categories directly from the Square Point of Sale apps

Make sure you’ve created at least one item in your item library before assigning an item category to an item. Learn more about how to create and edit items.

Step 1. Create and edit item categories

Square Dashboard

  1. Sign in to your Square Dashboard and click Items & Orders > Items > Categories.
  2. Click Create category or select an existing category to edit.
  3. Click Name and name your category within the Category details field. Optionally, add an image to your category.
  4. Click Save.

Square POS apps and devices

  1. Open the Square app and tap ≡ More > Items > Categories.
  2. Tap Create category or tap an existing category to edit.
  3. Tap Category name within the Details section and name your category.
  4. Tap Save.

Step 2. Add item categories to items

Square Dashboard

To add a category to a single item:

  1. Sign in to your Square Dashboard and click Items & Orders > Items.
  2. Click on the selected item from the list.
  3. Click Select within the Categorization section.
  4. Tick a category (or several of them) from the list > click Done.
  5. Click Save.

To add a category to multiple items:

  1. Sign in to your Square Dashboard and click Items & Orders > Items > Categories.
  2. Click on the selected item category.
  3. Click Add items within the Items section.
  4. Tick the items you want to apply the category to > click Done.
  5. Click Save.

Square POS apps and devices

To add a category to a single item:

  1. Open the Square app and tap ≡ More > Items > All items.
  2. Tap on the selected item from the list.
  3. Tap Category and tick a category (or several of them) from the list > tap Done.
  4. Tap Save.

To add a category to multiple items:

  1. Open the Square app and tap ≡ More > Items > Categories.
  2. Tap on the selected item category > Add items.
  3. Tick the items you want to apply the category to.
  4. Click Save.

Rearrange items in a category

Manage how items are displayed to customers on your online sites and kiosks. Items in Point of Sale are organised alphabetically. To rearrange:

  • Sign in to your Square Dashboard and click Items & orders > Items > Categories.

  • Select a category that you would like to rearrange items in.

  • Click Rearrange.

  • Click and hold the drag handle (), then drag the item to a new position and release to update the order.

  • Click Done > Save.

Remove categories from items

Once you’ve assigned an item category to an item, you can remove the item category assigned to this item at any time.

Square Dashboard

To remove a category from a single item:

  1. Sign in to your Square Dashboard and click Items & orders > Items.
  2. Click on the selected item from the list.
  3. Click Edit within the Categorization section.
  4. Untick a category (or several of them) from the list > click Done.
  5. Click Save.

To remove a category from multiple items:

  1. Sign in to your Square Dashboard and click Items & Orders > Items > Categories.
  2. Click on the selected item category.
  3. Click Add or remove items within the Items section.
  4. Untick the items you want to remove the category from > click Done.
  5. Click Save.

Square POS apps and devices

To remove a category from a single item:

  1. Open the Square app and tap ≡ More > Items > All items.
  2. Tap on the selected item from the list.
  3. Tap Categories and untick a category (or several of them) from the list > tap Done.
  4. Tap Save.

To remove a category from multiple items:

  1. Open the Square app and tap ≡ More > Items > Categories.
  2. Tap on the selected item category > Assign items.
  3. Untick the items you want to remove the category from.
  4. Click Save.

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