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Create and Manage Item Categories

Categories help you arrange and organise your items, report on item sales, route items to specific printers, assign online visibility and much more. Manage categories from both your online Square Dashboard and Square Point of Sale.

Learn more about creating and managing items online.

Categories in Dashboard

From your online Square Dashboard, manage item categories to organise your Item Library any way you need. Quickly review all of your categories and subcategories, rearrange them and confirm their online visibility as they relate to your Square Online websites.

Create categories

  1. From your Square Item Library, go to Categories.
  2. Click Create Category.
  3. Name your category (e.g. Drinks, Food, Shoes), add items and adjust any other relevant settings.
  4. Click Save when finished.

Rearrange categories

  1. From your Square Item Library, go to Categories.
  2. Click Rearrange.
  3. Click and drag your category to a new position.
  4. Click Done rearranging when finished.

Note: How categories are arranged here is how they’ll appear on your Square Online site.

Edit categories

  1. From your Square Item Library, go to Categories.
  2. Click on a category in your list to make changes.
  3. Click Save when finished.

Delete categories

  1. From your Square Item Library, go to Categories.
  2. Click on a category in your list.
  3. Click Delete.

Note: Deleting a category with nested subcategories will also delete the subcategories. Additionally, all locations won’t be able to sort by this category, and you’ll no longer be able to view reporting specific to this grouping of items.

Manage channel visibility

Channel visibility refers to how a category will appear on your Square Online site and other online channels. To control a category’s channel visibility:

  1. From your Square Item Library, go to Categories.
  2. Click on a category in your list.
  3. Under “Channel visibility”, toggle your settings to indicate on which Square Online sites and other channels, the category or subcategory should be visible.
  4. Click Save when finished.

Note: If your Square Online ordering page template is Order Online, then items in a category won’t appear on your site when the category is hidden. If your template is Shop All, then items in a category will still be visible even when the category is hidden.

Manage availability

Note: Enable time-based categories by upgrading your Square Online subscription.

With Square Online, you can create a category that’s time-based to support menu items that are only available during certain times of the day (think breakfast, lunch, weekends, etc.) Learn more about time-based categories.

Search engine optimisation (SEO)

You can customise how an item or category page from your Square Online site displays on search engines. This is known as Search Engine Optimisation (SEO). Learn more about how to optimise your items and categories for Square Online SEO.

Social media links

You can customise how links to the item and category pages from your Square Online site appear when shared on social media, particularly if you want to use different information from your SEO. Learn more about Square Online social media links for more information.

Categories in Point of Sale

Item categories can also be managed from your Square Point of Sale to organise your item library and fine-tune in-app reports.

Create categories

  1. Tap ≡ More and go to Items > Categories.
  2. Tap + to create a category.
  3. Name your category (e.g. Drinks, Food, Shoes), add items and adjust any other relevant settings.
  4. Tap Save when finished.

Edit categories

  1. Tap ≡ More and go to Items > Categories.
  2. Tap on a category in your list and tap ••• > Edit category to make changes.
  3. Tap Save when finished.

Delete categories

  1. Tap ≡ More and go to Items > Categories.
  2. Tap on a category in your list and tap ••• > Delete category.
  3. Tap Save when finished.

Note: Deleting a category with nested subcategories will also delete the subcategories. Additionally, all locations won’t be able to sort by this category, and you’ll no longer be able to view reporting specific to this grouping of items.

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