How to Become a Personal Shopper (Step-by-Step)

How to Become a Personal Shopper (Step-by-Step)
Looking to start your career as a personal shopper? Here's a step by step guide on how to become a personal shopper. Learn more with Square.
by Square Feb 21, 2022 — 5 min read
How to Become a Personal Shopper (Step-by-Step)

Imagine spending your days walking into malls, browsing the racks and shelves, and filling your basket with your favourite items. Now imagine not paying for the pleasure, but getting paid for the pleasure.

That’s the reality for personal shoppers, professionals who get paid to shop for those who are simply too busy to do it. If you feel like you’ve got a talent for understanding a person’s tastes and finding items to match, this could be the career for you.

But while it sounds almost too good to be true, the question of how to become a personal shopper can feel like a tricky one to answer. If it were easy, every shopaholic would do it!

How do you become a personal shopper? In this article, we’ll offer up some answers.

What is a personal shopper?

Personal shoppers are far more than shopaholics. You’ll be asked to provide expertise, advice and guidance to customers on all manner of purchases, from fashion, to food and home décor, which means you’ll need to bring a solid knowledge of a wide range of products, services, fashions and trends.

Personal shoppers are great communicators. They build deep rapport with their customers, becoming trusted consultants over time. They handle all aspects of the buying process: research, browsing, purchasing, paperwork, and any exchanges or returns. This is no nine-to-five job, which can be a good thing and a bad thing – you can set your own hours to a large degree, but you have to be available when your clients are, which can mean you work weekends and outside normal hours, especially around major holidays.

Personal shopper duties and responsibilities

What will a personal shopper be responsible for? The most common duties include:

How do personal shoppers make money?

Personal shoppers tend to get paid in one of two ways:

What do personal shoppers earn?

According to Glassdoor, personal shoppers in Australia – sometimes called ‘store shoppers’ to avoid confusion with supermarket online delivery pickers – earn an average of $57.50/hour. It should be said that because this is quite a rare profession, the best and highest-earning personal shoppers do skew this average a little. You’ll tend to start your journey earning around $25/hour.

Required skills and qualifications to become a personal shopper

Good news! You don’t need any formal qualifications to become a personal shopper – no uni, TAFE, or any other form of certification. That said, a wealth of other, less-formal skills are a must, including:

Then there are the ‘nice-to-haves’; those skills that represent added value to your clients:

Finally, as a sole trader, you’ll need to register for an Australian Business Number (ABN).

Essential equipment needed to start a personal shopping business

While a personal shopper’s most important equipment is a mouth to talk to clients and an eye for fashion, there are a couple of other must-haves:

How to find clients

Clever marketing is the key to expanding your personal shopping empire, so consider the following strategies:

How much can you charge clients?

As mentioned above, the average personal shopper in Australia earns $57.50/hour, and the top personal shoppers can earn a whole lot more, but building up to that point will take time, and you need to prove that you’re worth the money. You’ll probably need to start at the $25/hour mark to get those first clients in.

How to get paid as a personal shopper

Perhaps a more important question than ‘how do I become a personal shopper?’, is ‘how do I get paid as a personal shopper?’ Here are a few of the most common ways:

Ready to hit the mall on someone else’s behalf? If you’re ready to shop ‘til you drop, Square is ready to help you do it!

Square
The Bottom Line is brought to you by a global team of collaborators who believe that anyone should be able to participate and thrive in the economy.

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