Table of contents
Making the decision to open a bar or pub is an exciting first step. You’ve got the passion and the vision, next is the business plan. There’s a tried and tested formula for business plans, but if you’re starting a bar it’s good to take a more specialist approach.
To kick things off, picture the people who will be reading your bar business plan. Most likely it will be prospective business partners, investors and lenders. These parties want proof that a company is worth their time and money, and it’s the job of your business plan to do that. In the future, it will also be read by you, as you gauge your bar’s success to date and plan your next steps. With the interests of all these people in mind, you’re ready to start writing.
Executive summary
The executive summary outlines the key points of your bar or pub business plan. It gives people an overview of the deeper content, whilst preparing and inviting them to read on. It’s succinct and highlights the key points.
This section should also feature your mission statement to highlight your company’s values, intentions and USPs. It will trickle through every aspect of your business and influence who decides to do business with you. It can also help you identify what you need to focus on to draw in customers, beat out the competition and stay true to your bar or pub brand.
Most of what you cover in the executive summary will be touched on again in the business plan. This is exactly how it should be, but you can avoid absolute repetition by building out your points and highlighting their relevance.
What to include (in brief):
- Your vision — are you opening an easy-going sports bar to cater to the local football crowd, an independent pub that showcases local craft beers or a glitzy cocktail lounge to draw people across town?
- A description of how your bar will serve its market.
- A description of your target audience and how your bar will appeal to those individuals.
- Your mission statement.
- A brief outline of your marketing plan.
- An assessment of your competition and how you’ll compete for market share.
- A financial analysis, including projections for the first few years.
- A guide to the owners and key staff, focusing on their skills and expertise.
- An implementation plan, outlining how you’ll take your bar or pub from an initial idea to a living, breathing business.
Company description
The company description is a fuller overview of your bar business. It details the things your reader really needs to know in a 360-degree view, including your concept, location and target market. After reading, there should be no questions left as to who, what and where you are, and why you’re doing what you’re doing.
What to include:
- Your bar’s name.
- Its business structure.
- A deeper introduction the management team.
- Your bar’s location, including information on the relevance, opportunities and challenges of the surrounding area.
- Your mission statement.
- A description of your pub’s offering, from food and drink to entertainment and venue hire.
- An explanation of how your products or services fulfil the market’s needs.
- A deeper exploration of your target market — who they are, what their habits are, their favourite beverages, how much they spend and so on.
- An explanation of your competitive advantage.
- Your objectives and goals, including any plans to expand into other business areas or markets – such as creating your own microbrewery.
- Market analysis
Investors are attracted to industry and market knowledge, and this is the section to prove you have it. The market analysis compiles industry insights, information on your target audience and a competitor analysis, to outline what success looks like. You can break it down into four stages:
- Start with a service industry analysis and then dive deeper into your specific segmentation to compare forecasts and trends.
- Design a customer persona based on experience and research, and explain why your bar or pub will appeal to them.
- Analyse your competitors — how many other local bars are there, what type of beverages do they stock, do they offer food, and how does their offering compare to yours?
- Write a SWOT analysis for your bar. Discuss its potential strengths and weaknesses, and the opportunities and threats it may face.
Product line and menu
What you offer on your menu can attract customers (and investors). List everything on your menu with descriptions and photos — from chips, beers and cocktails, to mixers, garnishes and other add-ons.
Many purchasing decisions are based on emotion and identity, so naming drinks and writing descriptions according to your audience’s tastes is important. Take your time to consider how the language and themes you use will resonate with them.
Next, focus on how you’ll source products and produce, and what impact that has on your brand identity and bottom line. After you decide what to source, lay out how you’ll manage your products and ingredients. Developing an inventory management system for your bar is necessary to optimise your daily operations and cut down spending.
Finally, write up your competitive comparison to other bars in the area. This can include the drinks you offer and the ingredients you use just as much as it can mean the way you prepare and serve them. Keeping track of your competitors allows you to diversify and use your menu as a competitive advantage.
Marketing strategy
The marketing strategy section in your bar business plan outlines your overall strategy for finding, attracting and retaining customers.
What to include:
- A positioning statement.
This should feature a description of your target market, as well as how you want that group to perceive your brand. - Pricing strategy.
Creating and running a successful bar is almost impossible without an understanding of how your pricing affects your profitability. Pour cost is a key reference point when monitoring how much you’re making back from what you’re buying in. To calculate your pour cost percentage follow this formula: (Wholesale cost of product ÷ total the product is sold for) x 100. Pour cost percentages up to 20% are considered reasonable, although this will depend on the type of bar you’re opening. The lower you can keep this percentage, the more money you can make. - Pre-launch promotion strategy.
Describe whether you’ll have a soft opening, a small invite-only event or a grand celebration open to the public. And be sure to expand on how you’ll execute it and generate buzz in the lead up. - Marketing programs.
Once your bar is open, regulars will need incentives to come back and new customers will need enticing to try it out. There are many marketing channels you can use to do this — email, social media, PR, and paid ads. Events and promotions are also popular tactics used to keep business flowing in the bar industry, with many offering things like guest bartending nights, happy hours, live music and karaoke. - Website strategy.
In a survey we carried out in the U.S., 44% of people said a website was “very” or “extremely” important in their decision to try out a business. This indicates just how much an online presence (or lack of it) can impact your bottom line. Building an optimised website doesn’t have to be hard, with many tools that allow you to use simple, pre-styled themes. - Social media strategy.
As an extension of your website — and especially if you decide not to build one — all bar businesses should have a social media presence. As well as helping people find out the basics, like your opening times and location, social media gives you a chance to communicate directly with customers and build your bar’s brand.
Technology and Taking Payments
Another point to consider in your pub business plan is the type of technology you’ll need to keep your business running smoothly. You’ll most likely need to set up some software for managing your inventory and team, plus easy-to-use hardware for taking customer payments.
Here are some of the essentials you should include in your business plans:
- Inventory management – Developing an inventory management system for your bar is an easy way to optimise your daily operations and cut down spending. The simple dashboard ensures you can keep track of your inventory wherever you go, with daily stock alerts that let you know when it’s time to reorder.
- Team management – Stay organised and empower your employees with this easy-to-use scheduling software. You can quickly set schedules and record your staff’s working hours, with a handy Team App that let’s your team clock in and clock out with a simple tap.
- Bar POS system – Keep things running smoothly with a tailored POS for your pub or bar. The all-in-one system helps speed up service, with the ability to manage orders, analyse processes and make real-time menu updates.
- Square Terminal – When it comes to taking food and drink payments, it’s better to stay flexible. Square Terminal accepts chip and PIN cards, contactless and mobile payments so your customers can choose their preferred method. It also lets you manage items and print receipts for a handy all-in-one terminal.
- Square Register – Go the extra mile with a fully integrated till system – including all the software and hardware you could possibly need in your bar. Two display screens let your customer see what they’re buying, while giving your staff extra visibility of all the essential information.
Financial plan
Finally in your bar business plan comes the section on your financials. This will define how you plan to succeed as a healthy, growing business. For a new bar, this section will include your bar startup costs and a break-even analysis.
Your bar startup costs are the expenses incurred during the process of getting off the ground. Naturally, startup costs will vary depending on the type of establishment you’re opening, but there are some things every bar can’t go without:
- The premises, rented or bought outright
- Bar equipment, such as fridges, cocktail shakers and beer taps
- A range of drinks and the glasses they’ll be served in
- Bar staff
- A license to sell alcohol
- Your tech essentials, including a bar point-of-sale system
- A way to accept payments, however your customers want to pay
- Security, to ensure your business is kept safe
You’ve probably considered your funding opportunities already by this point. In the financial plan section, you should lay out your plan for these in detail. Are you self-funding your bar or raising investment? Are you planning to take out a small business loan and for how long?
The financial plan should also look at how much revenue it will take you to break even. Create a financial analysis that discusses your profit and loss account, the cash flow you need and how you’ll manage a balance sheet.
Solid financial planning and management will be one of the biggest influencers in your bar’s success. If you’re inexperienced or don’t have the time to do all the analyses above, don’t be afraid of reaching out to a financial and/or legal professional to give you a helping hand.
If there’s one thing the British never tire of, it’s discovering new drinking establishments and returning back to their favourites. For an entrepreneur planning to open a new bar or become a pub landlord, the opportunities to become a thriving business are pretty much endless.
At the same time, success doesn’t come without planning. A bar business plan will not only form the roadmap for your business’s first few years, but it can also serve as a tool to help you adapt and grow way into the future.
