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Behind every exceptional venue are service standards that make the difference. Get the inside story on how the best in the business do it their way.

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Rules of Service with Superfreak: How to Make Every Interaction Matter
Reaching Customers

1 Rules of Service with Superfreak: How to Make Every Interaction Matter

by Stella Logan

Jul 12, 2025 — 3 min read

Discover Superfreak cafe's top three service rules that turn visitors into loyal locals, showing how great hospitality can make every interaction count.

Learn the rules before you break them

Rules of Service: How Avner’s Makes Customers Feel Valued
Reaching Customers

Rules of Service: How Avner’s Makes Customers Feel Valued

Sep 03, 2025 — 4 min read
At Avner’s, owner Ed Halmagyi believes hospitality comes before anything else. He values people first, builds community through generosity, and hires staff for kindness over skills. With everything made in-house and a focus on creating genuine connections, Avner’s has become more than just a bakery, it’s a welcoming hub where customers feel at home.
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