A customisable POS designed specifically for restaurants helps streamline your operations, manage front-of-house and back-of-house, keep your kitchen moving, and make the food ordering journey smooth sailing for customers.
The restaurant industry is no exception to the influx of technology tools—like kitchen display system software—being implemented to create faster, more efficient, and streamlined operations and dining experiences. Gone are the days of placing dinner orders over the phone with a vague timeline of when your meal will be ready for pickup.
New technology was once seen as a shiny gimmick or a marketing tactic to attract new customers to restaurants of the future. Today, it’s essential. With orders coming in from various channels—including online, in-house, takeaway, and self-serve—and new channels emerging frequently, if you’re not using an omnichannel restaurant point-of-sale solution to manage your orders, you’re running the risk of falling behind. Customers expect to have options when it comes to ordering, and seamless order management across channels will help you meet their expectations and offer an efficient process.
Australians have had changing habits around ordering takeaway since the pandemic started. One of the potential restaurant POS benefits is that it can easily accept payments and makes ordering quick and simple, which may help bring back and keep customers. A customisable restaurant POS system that’s designed specifically for restaurants helps streamline kitchen operations, manage front-of-house and back-of-house, keep your kitchen moving, and make the food ordering journey smooth sailing for customers.
Integrate a kitchen display system (KDS) with your restaurant POS hardware to digitise order tickets, have faster service, simplify the ordering process for both your staff and customers, and reduce paper and food waste.
See below for an in-depth look at how Square KDS keeps a customer’s order moving step by step, and learn more about how to streamline your kitchen operations for a better customer experience.