How Square Terminal Keeps Your Payments Safe and Secure

How Square Terminal Keeps Your Payments Safe and Secure
Learn how Square Terminal helps protect your customers and business in Australia. Square Terminal is the all in one portable POS and payments solution.
by Square Mar 14, 2023 — 3 min read
How Square Terminal Keeps Your Payments Safe and Secure

You may instantly recognise Square Reader or “the little white card reader” known and loved by businesses globally, but have you met Square Terminal? Chances are you may have, it’s the payments and Point of Sale (POS) hardware of choice for Aussie businesses such as No Bones Byron Bay, KOI Dessert Bar and Sonny — to name a few.

Much like Square Reader, Square Terminal accepts all major card and mobile payments. But what you may not know is that Square Terminal comes equipped with some of the top safety and security features to protect your business and prevent fraud. Read on to find out how Square Terminal puts your business and customers’ security first.

End-to-end encryption for every single payment

Square Terminal isn’t just your all-in-one credit and EFTPOS machine for payments and receipts, it also keeps payment information safe by encrypting it as soon as it’s received. Whether the payment is EMV chip + PIN, or contactless, Square follows the appropriate protocols to ensure the data stays secure. We then continue to monitor your money until it’s transferred safely to your bank account the next day.

There are multiple layers of encryption for any transaction using Square Terminal:

There’s no chance of card skimming

Card skimming is the criminal act of stealing card data by interfering with the EFTPOS payments terminal in a business. With some of the bulkier, less sophisticated payment terminals and devices on the market, card skimming is a real threat. Not so with Square Terminal. Each Square Terminal device is security hardened. This means that card skimming techniques typically used – like installing a card skimming device – are not possible.
If a criminal ever attempts to steal your Square Terminal to open it up and modify it, the Square Terminal will be instantly disabled. So you and your team can breathe a sigh of relief knowing that even if your Square Terminal is stolen or misused, there’s no way for card data to be accessed from it.

Fraud protection is built in

Security is engineered into Square products from the ground up. We follow industry requirements that keep your data safe (instead of passing that responsibility on to you). When you take a payment using Square Terminal, Square acts as the merchant of record automatically. This means that Square does all the heavy lifting for you when it comes to fraud prevention, compliance and processing. This also means that if there is a payment dispute for any reason, Square steps in so you don’t have to deal with the bank. All you need to do is provide the transaction details and Square does all the rest.

Square monitors each transaction made on Square Terminal to watch out for any suspicious behaviour from the moment it is processed to settlement. Square uses fraud–detection algorithms to spot and freeze malicious or suspicious activity. We’re looking out for you and your customers at each step. What’s even better is that as Square grows and transactions accumulate across Australia and the world, our data set continues to become even more advanced.

We manage payment disputes, so you don’t have to

When taking payments on a Square Terminal, Square constantly monitors for suspicious activity and blocks fraudulent transactions. When a payment dispute does occur, our team deal with the bank for you, helping you avoid costly chargebacks and time away from your business.

Plus, Square Terminal is PCI compliant

PCI compliance is an important security consideration for any business that deals with customer and payment data. Put simply, if you accept card payments, then you need to be PCI compliant if you want to prevent credit card fraud.

So what does it mean? PCI-DSS (Payment Card Industry Data Security Standard) are industry-accepted measures that help merchants safely and securely accept, store, process and transmit cardholder data (aka your customers’ credit card information) during a transaction. For example, as a PCI compliant company, all Square apps undergo strict security checks that prevent any possible modifications. As a result, phones that are rooted or insecure are not compatible with Square software.

PCI compliance includes a series of protections and encryption measures. The PCI standards are overseen by the PCI Security Standards Council which has representation from the world’s major credit card companies including Visa and Mastercard.

As with all of Square’s payments and POS hardware, Square Terminal is built to protect you and your customers’ data at every step. From hardware security locks through to online payment encryption, you can be assured that Square Terminal packs a powerful security punch.

This article is for informational purposes only and does not constitute professional advice. For specific advice applicable to your business, please contact a professional.

The Bottom Line is brought to you by a global team of collaborators who believe that anyone should be able to participate and thrive in the economy.


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