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Square Marketing Stay at the top of your customers’ inbox

  • Prebuilt, customisable templates

  • Automated campaigns

  • Trackable campaign results

Email builder

Build professional campaigns in minutes

Start with prebuilt campaign templates

Choose from a variety of pre-designed templates for promotions, announcements, events and public holidays.

Customise your emails

Add images, buttons and text blocks with just a few clicks. Built-in AI tools can help with writing, too.

Add your branding

Automatically pull in your logo, colours and other brand elements for consistent branding on every campaign.

Automation

Run your campaigns automatically

Target the right audience

Smart segmentation considers several factors to help you reach the right audience for each campaign.

Welcome new customers

Introduce your business to new customers when they subscribe or make their first purchase.

Send abandoned cart reminders

Bring lapsed customers back to your online store with a simple reminder or exclusive offer.

Celebrate birthdays and anniversaries

Send special offers to celebrate your customers’ birthdays or anniversary with your business.

Follow up after purchases

Stay connected after a sale to highlight related products, share an offer or get feedback.

Collect Google Reviews

Automatically request Google Reviews after a customer visits to help build your brand online.

‘I send promotions once every two weeks to about 800 customers – it’s a great way to get people in the store. Customers have been so appreciative!’

Emily Osterberg Baking Betty’s

Performance

See the boost on your bottom line

Track the results of each campaign

See open rates, clicks and other customer engagement metrics on each campaign.

View coupon redemption

Track how many times a coupon was redeemed at your Square Point of Sale or online store.

Measure the impact on revenue

Get a clear picture of how much revenue each campaign generates to improve marketing efforts.

‘We have about 20,000 people on our email list. When we send out an email we directly see the impact it has, which has been really amazing.’

Elana Cohen Liv Breads

Connected tools

Grow faster with everything working together

Square Loyalty

Send targeted campaigns to your most loyal customers.

Square Gift Cards

Promote eGift card sales in the emails you send around celebrations and special events.

Square Online

Send more traffic to your online store from every campaign.

Square Customer Directory

Keep your customer contacts in sync – no importing or exporting needed.

Over 4.5 million sellers around the world trust Square³

Pricing

Square Marketing grows with your business

Have more than 2,000 customer contacts?

View all pricing

0–500 customer contacts

$20/mo

501–1,000 customer contacts

$35/mo

1,001–2,000 customer contacts

$50/mo

FAQs

FAQs

  • What is email marketing?

    Email marketing is a form of digital marketing that helps you engage your customers and drive sales. Email marketing services can help you build your email list to send relevant marketing emails. Marketing automation software can save you time by automatically sending emails when you want to send them. Email marketing platforms also offer an opportunity to share your social media profiles so you can create a more robust digital marketing strategy. Square email marketing software is an easy-to-use tool to boost sales and improve the customer experience.

  • How does email marketing help my business?

    Email marketing helps large and small businesses alike drive meaningful engagement with customers and encourage repeat business. There are many different ways you can use email marketing to boost sales. For example, you can set up a welcome email for new customers, create special offers for VIP customers and more. With reports and analytics built in, you can gain insights to see how to make your email marketing more effective. Each Square Marketing campaign includes customisable email templates and a preset audience so you can send more relevant emails to the right subscribers’ inboxes. You can also include links to your social media profile so subscribers can engage with you on more platforms.

  • How much does Square Marketing cost?

    Your monthly cost for Square Marketing depends on the number of customer contacts you have, as follows:

    • 0–500 customer contacts: $20 per month

    • 501–1,000 customer contacts: $35 per month

    • 1,001–2,000 customer contacts: $50 per month

    See the full breakdown here.

  • How do I set up automated campaigns?

    With just a simple one-time setup, you can set specific triggers for your campaigns to run automatically — all from Square Dashboard. You can create fully custom campaigns from scratch or start with a prebuilt campaign for whatever your business goal. Prebuilt campaigns include templates for welcoming new customers, sending birthday offers, re-engaging lapsed customers, sending abandoned cart reminders, requesting Google Reviews and more.

  • How do I see if my campaigns are working?

    In Square Dashboard, you can view reporting to measure the results of each campaign – including open rates, clickthrough rates, revenue and other customer engagement metrics. You can also see how many coupons were redeemed at your Square Point of Sale or Square Online store.

  • How does email marketing connect to my other Square tools?

    Your customer directory automatically syncs, so you can easily create targeted campaigns using the customer data you already collect at your Square Point of Sale and Square Online. You can promote eGift cards, loyalty programs and special offers directly in your emails, and track results – like coupon redemptions and revenue – directly from Square Dashboard. Everything works together to help you engage your audience and grow your business without extra setup or manual importing.

  • Can I import existing contact lists?

    Yes. If you’re switching over to Square, you can import existing contact lists into your customer directory if you’ve already received consent.

  • How do I grow my contact list?

    You can grow your contact list with every sale. Customers can enter their email address at your Square Point of Sale to subscribe to your email marketing campaigns, or via your website. You can also share a link via QR code or social media to encourage customers to sign up to receive your emails.

Kick off your first campaign

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