Send your customers an appointment reminder between one hour or three days prior to their appointment to reduce no-shows. Automated email and text reminders are included as part of all Square Appointments plans.
Specify when and how your customers receive confirmation requests regarding their appointments. You can automatically send your customers a text and/or email to confirm their appointment ahead of time. In your Appointments calendar, confirmed appointments will show a tick next to the appointment and unconfirmed appointments will show a question mark.
Email and text confirmations are included as part of Square Appointments Plus and Premium plans and can be sent between two hours and one week prior to an appointment.
We understand that every client interaction is a direct extension of your brand, so you should be able to customise your messages in a way that fits your personality. Email customisation is included as part of all Square Appointments plans. Text message customisation is included as part of Square Appointments Plus and Premium.
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Scheduling that puts time in your hands.
Setting up reminders and confirmations is easy.
Manage reminders and confirmations from your Appointments dashboard, on the Square Appointments app or from your Square device.
Choose how you want to send reminders and confirmations – via email and/or text.
Customise your messages to reflect your brand and style.
Choose the delivery time for your messages.
For payments taken online, by invoice or keyed in manually, see card-not-present processing rates.