Square Appointments
Reach your customers with Google, manage bookings with Square
Get bookings from Google Search and Google Maps
Increases your exposure and reach both new and existing customers while they’re actively looking to book the services you offer.
Improve customer’s scheduling experience
Make it easy for your customers to book appointments from Google. If you’ve claimed your Google Business Profile, a list of services with descriptions and prices will be displayed with a link to book creating a seamless end-to-end booking experience.
Why Reserve with Google?
Google is Australia’s most popular search engine by far and it allows you to reach more customers for your business.
Reach local audiences through Google Maps
If customers are using Google Maps to research the area around you, it’s highly likely they are looking for a business in your local area. Make the most of these high intent leads by having your booking system integrated with Google so they can book an appointment with you straight away.
Reduce the time you spend on administration
Having customers manage their appointments cuts down on the work you need to do. Using Reserve with Google eliminates human errors and miscommuncation.
Start using our booking system today
Scheduling that puts time in your hands.
How to set up Reserve with Google
Claim your business
If you’ve already claimed your business on Google, make sure all your contact details are up-to-date. Double-check that your address on Google is the same as your address on Square.
You’re ready to go!
Once you have claimed your business on Google, a list of your services will appear in search results, directing customers to book with you on your online booking site.
Square Appointments is more than just a scheduling app.
Free online booking website
Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colours, layout and pages that give the best first impression.
Take secure payments
Whether you’re selling in person, online or on the go, Square can help you process nearly any kind of payment, including Afterpay.
Staff Management
Empower your employees with team management tools, including individual employee accounts and tiered commissions.
Google calendar sync
Sync with your Google Calendar to automatically block personal events and avoid double-bookings.
Cancellation policy and no-show fees
Create an enforceable fee policy for last-minute cancellations and no-shows.
Reminder and confirmation messages
Specify when and how your customers receive reminder and confirmation messages regarding their appointments.
All-in-one integrated payment solution
Accepting payments with Square Appointments is as fast, painless and secure as possible, with no extra fees, no long-term contracts and no tricks. Just payment processing you can depend on so that you never miss a sale.
- Whether you’re selling in person, online or on the go, Square can help you process nearly any kind of payment, any way you want.
- Square hardware is built for every business. Quick to set up, reliable during the busiest checkouts and so flexible you can accept all major kinds of payment.
- Security is engineered into our products. We follow industry requirements to monitor your account for suspicious activity and support PCI compliance.
We’re trusted by Australian businesses.
‘That was why I was really keen to get on board with Square – because I knew that they could manage everything for me.’
Phoebe Simmonds
Founder, The BLOW
Blow dry salon, Melbourne
‘Square has made our lives easier and helped us run our business through three locations. It allows us to concentrate on what we are good at, that’s cutting hair.’
Shaun Ash
Co-owner Beef’s Barbers
‘It’s so helpful that each employee has a login and can use their own device to access Square Appointments to accept, decline or change appointments with ease, wherever they are.’
Romain Lambert
Founder, Kawada Hair Studio
‘Square seemed like an obvious choice to me. I love the fact that you can opt for an appointments booking system that is connected to a booking site, so it takes all of the reservation admin work out of staff hands, meaning we don’t require a receptionist.’
Kizzi
Owner, Kenneth Geoffrey’s
Barber, Melbourne
‘Square Appointments allows us to have a precise view of all appointment details, collate staff calendars and create/edit appointments as the owner on behalf of the employees. This leaves almost no room for miscommunication.’
Mikey
Co-owner, Shred Culture Tattoo
Tattoo studio, Byron Bay
‘Square Appointments looks after itself. Once you have your appointment options and durations entered the patients are able to easily book and cancel at any time, day or night.’
Christine
Owner, Cosmetic Injectables
Kingston, ACT
Pick the plan for you
No hidden fees. Change or cancel at any time.
Custom pricing and discounts are available for qualifying businesses in Australia.
Free
The basics to run your own business while staying ahead of schedule.
for a single location.
Processing rate per transaction:
- 1.6%
Top Free Features:
- Unlimited staff accounts
- Custom booking website and social media integrations
- Integrated payments
- Automatic text and email reminders
- Automated contracts
Plus
More advanced features for growing teams that offer top-notch service.
per location.
Processing rate per transaction:
- 1.6%
Top Plus Features:
- Everything in Free
- Customer confirmation texts and emails
- Cancellation policy and fees
- Schedule classes
- Waitlist
- Appointments reports
Premium
A complete plan that meets complex booking and staff management needs.
per location.
Processing rate per transaction:
- 1.6%
Top Premium Features:
- Everything in Plus
- Advanced Access
- Select rostering features from Square Staff
- Resource management
- Custom staff commissions
- Custom contract fields
1.6% card present rate applies for Square Sellers who sign up on or after 30 May 2024, or who signed up prior to this date and subscribed to Square Appointments Plus or Premium. The rate of 1.9% will apply for all other Square Sellers who signed up prior to this date when using Square Reader, Square Stand or Tap to Pay, as listed in the Square Fee Schedule.
Contact sales for custom pricing
If your business processes over $250K in card sales per year, you may be eligible for custom pricing packages. This would include everything in Square Appointments Premium, a dedicated account manager in Australia and discounts on optional business tools, such as Square Online, Square Loyalty and more. Contact sales
For payments taken online, by invoice or keyed in manually, see card-not-present processing rates.
Make the most of Square.
Square brings all your business needs together with an all-in-one solution.
FAQs
Many businesses that offers appointments can benefit from using scheduling software including:
- Beauty salons
- Hair salons
- Personal trainers
- Gyms
- Home and repair
- Cleaning services
- Personal tutors
- Therapists
- Dog grooming
By integrating Square Appointments with Reserve with Google, you can increase your exposure amongst new and existing customers. When customers are actively searching for businesses near them on Google Search or Google Maps, you can ensure your business is present with an immediate booking option available, creating a seamless customer experience.
You can import your personal or business Google Calendar with your Square Appointments calendar to manage your schedule in one place. Both busy and free events will import from Google to Square Appointments, and the busy events will block time on your Square Appointments calendar. Learn more about Google Calendar sync.
Yes, with Square Appointments you can automatically schedule both reminder and confirmation messages. These can be sent to your customers by email and/or SMS.
Confirmation messages ask the customer to confirm that they will attend their appointment with you. Reminders re-notify the customer of their appointment. Both are useful tools in preventing last-minute cancellations and no-shows.
Yes. Businesses that process over AUD 250,000 per year in card payments may be eligible for custom processing rates and discounts on Square software and add-ons. To find out if your business qualifies, contact the Square Sales team.
You can purchase Square hardware from major retailers across Australia, including JB Hi-Fi, Officeworks, Costco and Harvey Norman. Buying in-store lets you get started with Square straight away without waiting for delivery or lengthy approval processes that are common with traditional EFTPOS providers. You can find a full list of retailers and online purchase options here.
Square is designed for fast and easy setup. You can create an account and start accepting payments within minutes — with no complex onboarding required. Simply download the Square app and connect your hardware or use Tap to Pay to start selling with just your iPhone or Android device.
Yes. Square includes an offline mode that lets you continue taking card payments for up to 24 hours when your internet connection or Wi-Fi is unavailable. As long as you enable offline mode before losing connection, transactions made offline are stored securely and processed automatically once you reconnect. This means you can keep accepting payments anywhere and never miss a sale even if the network goes down temporarily.*
*You can process transactions through offline payments for up to 24 hours in a single offline session. Your offline payments will be declined if you do not reconnect to the internet within 24 hours of the start of your offline payment session. By enabling offline payments, you are responsible for any expired, declined or disputed payments accepted while offline. Square is unable to provide customer contact information for payments declined while offline. eftpos-only cards, Square Gift Cards and Afterpay transactions do not work with offline payments. Offline payments are not supported on older versions of Square Reader (1st generation – v1 and v2). Learn more on identifying your contactless reader or how to enable and use offline payments.
Yes. Square is designed to be flexible and grow with your business, whether you’re adding new locations, staff, products, or managing a loyal customer group. You can manage everything in one place with centralised management tools, synced inventory and unified reporting across all sides of your business.
Square also supports multi-location management, custom staff permissions and integrations with leading apps for accounting, marketing, reservations, eCommerce and fulfillment. This flexibility helps your business stay connected and efficient as it expands.