Reach your customers on Instagram
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A “Book” button on your Instagram Profile powered by Square Appointments.
Make it easy to get discovered and book more appointments at no additional cost to you. Meet your customers where they are, allowing them to book with your business, without ever leaving the Instagram app.
Why Instagram?
As the world’s fastest-growing social network it’s a great place to build your community, promote your services and grow your business.
Find new customers
Over 70% of appointments booked on Instagram through Square Appointments are from new customers.
Build a following
200 million people on Instagram visit a Business Profile daily and 80% follow businesses.
Setup is quick, easy and 100% free.
Check your page
Ensure your online customer booking site within Square Appointments is turned on.
Add the link
Add your online customer booking site link to Instagram. See full instructions >
All set!
You now have a “Book” button on your Instagram Profile.
Square Appointments is more than just a scheduling app.
Free online booking website
Create a website you can be proud of for free and without any technical skills. Add a booking feature so customers can book your services any time they want without any effort on your part.
Google calendar sync
Have all the reservations booked on Square Appointments automatically transferred to your Google calendar. See at a glance what time is taken and what is still available.
Multiple location management
Easily keep track of customers, employees and inventory across multiple locations. Always know what and who is in which location at what time. Make changes and updates to any location from your Square dashboard or the app.
Afterpay
Allow customers to pay in instalments with Afterpay. When a client makes a purchase, you get paid up front immediately and your client pays four interest-free instalments over six weeks*.
*Late fees may apply. Eligibility criteria apply. See afterpay.com for more details
Staff Management
Help your customers to remember to show up or cancel by having Square send them automated confirmation and/or reminder messages. These can be sent by email or text message.
Confirmation and reminder messages
Help your customers to remember to show up or cancel by having Square send them automated confirmation and/or reminder messages. These can be sent by email or text message.
All-in-one integrated payment solution
Accepting payments with Square Appointments is as fast, painless and secure as possible, with no extra fees, no long-term contracts and no tricks. Just payment processing you can depend on so that you never miss a sale.
- Whether you’re selling in person, online or on the go, Square can help you process nearly any kind of payment, any way you want.
- Square hardware is built for every business. Quick to set up, reliable during the busiest checkouts and so flexible you can accept all major kinds of payment.
- Security is engineered into our products. We follow industry requirements to monitor your account for suspicious activity and support PCI compliance.
We’re trusted by Australian businesses.
‘That was why I was really keen to get on board with Square – because I knew that they could manage everything for me.’
Phoebe Simmonds
Founder, The BLOW
Blow dry salon, Melbourne
‘We use the notes feature to store clients’ colour preferences, if they have had “no show” in the past or late cancellation. Plus, any information that allows us to give a more personalised experience, e.g. their drink preference.’
Amy Phipps
Owner, Polished Byron Bay
‘It’s so helpful that each employee has a login and can use their own device to access Square Appointments to accept, decline or change appointments with ease, wherever they are.’
Romain Lambert
Founder, Kawada Hair Studio
‘Square seemed like an obvious choice to me. I love the fact that you can opt for an appointments booking system that is connected to a booking site, so it takes all of the reservation admin work out of staff hands, meaning we don’t require a receptionist.’
Kizzi
Owner, Kenneth Geoffrey’s
Barber, Melbourne
‘Square Appointments allows us to have a precise view of all appointment details, collate staff calendars and create/edit appointments as the owner on behalf of the employees. This leaves almost no room for miscommunication.’
Mikey
Co-owner, Shred Culture Tattoo
Tattoo studio, Byron Bay
‘Square Appointments looks after itself. Once you have your appointment options and durations entered the patients are able to easily book and cancel at any time, day or night.’
Christine
Owner, Cosmetic Injectables
Kingston, ACT
Pick the plan for you
No hidden fees. Change or cancel any time.
Custom pricing and discounts are available for qualifying businesses in Australia.
Free
The basics to run your own business while staying ahead of schedule.
for a single location.
Per transaction:
- 1.9%
In-person processing fee for Square Stand or Reader - 1.6%
In-person processing fee for Square Terminal or Register
Top Free Features:
- Unlimited staff accounts
- Custom booking website and social media integrations
- Integrated payments
- Automatic text and email reminders
- Automated contracts
Plus
More advanced features for growing teams that offer top-notch service.
per location.
Per transaction:
- 1.6%
In-person processing fee for Square Stand, Reader, Terminal or Register
Top Plus Features:
- Everything in Free
- Customer confirmation texts and emails
- Book with multiple staff
- No-show protection
- Processing time
Premium
A complete plan that meets complex booking and staff management needs.
per location.
Per transaction:
- 1.6%
In-person processing fee for Square Stand, Reader, Terminal or Register
Contact sales for custom pricing
If your business processes over $250K in card sales per year, you may be eligible for custom pricing packages. This would include everything in Premium, a dedicated Account Manager in Australia and discounts on optional business tools, such as Square Online, Square Loyalty and more. Contact sales
For payments taken online, by invoice or keyed in manually, see card-not-present processing rates.
Download the Square Appointments app
It’s free and helps you manage all your bookings, payments, team, inventory and more.
We’re here for you.
Visit these additional Square resources for more information or get in touch with any questions.
FAQs
Yes, you can easily integrate your Square Appointments online booking site with your Instagram business account to make it easier for customers to discover and book with you. The integration is included for free with your Square Appointments account and setup is easy.
To start receiving bookings through your Instagram business profile, you will need:
- An Instagram business profile
- Your Square Appointments online booking site turned on
To add a Book Now button to your Instagram business account:
- Go to your business profile on Instagram and tap Edit Profile.
- Under “Public business Information”, tap Action buttons.
- Tap Book Now.
- Tap Appointments for Square.
- Sign in with your Square account email address and password.
- Select your preferred business account to associate with your bookings.
- Review your button settings and tap Continue.
- Refresh your profile page to see your new Book Now button.
Adding a ‘Book now’ button to your Instagram profile is a great way to increase bookings for your business. Both existing and new clients that follow you on Instagram will be able to book an appointment with you directly from Instagram, without needing to go to another website. Enabling your customers to book their appointment from their preferred platform provides a seamless customer experience even before they visit your salon!
Yes, bookings made via Instagram can accept prepayment for services.