Online ordering profiles Boost your business with online ordering

First create a free Square account, and then add your menu, item photos, and item descriptions. Your existing menu will automatically sync from your Square POS, but you can also import your menu from a PDF or an existing marketplace. Then you’re ready to set up your free ordering profile with no added monthly fees or startup costs.

Whether you run a QSR, coffee shop, fine dining restaurant, or a food truck, online ordering profiles let you create a profile that’s optimized for mobile ordering and fits your business’ fulfillment needs. Integrate your profile with your existing site to start taking orders. Online orders will show on your Square POS and your kitchen printer or Square KDS.

You can offer your restaurant customers curbside pickup and courier delivery without paying marketplace commissions. Encourage customers to order directly from your ordering profile — not from third-party apps — to keep more of your margins and foster repeat business. And don’t worry, Square handles order and fulfillment operations so you don’t have to.

Online ordering profiles support multiple locations, order tipping, and payments with Cash App Pay, Apple Pay, Google Pay, and major credit cards.

To maximize your online orders, we recommend adding a link to your online ordering profile to your website’s navigation bar or featuring it as a prominent “Order Now” button. You can also boost visibility by sharing the link across all your marketing channels, including social media profiles and posts, Yelp listings, and your Google Business Profile.

If you don’t have a website, your online ordering profile can function as a standalone site, making it easy for customers to place orders. You can promote the link to your profile across marketing channels or share it in an email or SMS campaign — to encourage customers to order directly from your online ordering profile instead of third-party apps.

When customers order through your profile, the sale is processed directly by Square so you don’t pay any extra commissions or marketplace fees. Unlike food apps or services, accepting orders through your online ordering profile can save you up to 30% in marketplace commissions² — helping you keep more revenue from every order.

You can offer delivery via on-demand delivery that’s built into your online ordering profile. All you have to do is set up delivery for your location in Square Dashboard and confirm your delivery settings. Customers can then place local delivery orders on your online ordering profile that are fulfilled by Square’s delivery partners. These orders appear on your point of sale, and a professional courier is automatically dispatched to handle the pickup and delivery for you. Both you and your customers can track the courier’s live location and will receive photo confirmation once the delivery is complete.

A Delivery Service Provider (DSP) delivery fee is charged by the DSP for delivery of a confirmed order. The DSP Delivery Fee varies depending on the DSP you choose and may be charged directly to your customer or to you, depending on how you structure your delivery fees. You will also still be charged the Square online processing fee per transaction.