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Hardware
Set up and troubleshoot your point-of-sale hardware and connected network. Get help with devices, printers, and accessories.
Point of sale device setup
- Identify your Square hardware
- Set up device codes
- Create and assign modes
- Set up accessibility features
- Set up docks for Square Reader for contactless and chip
- Add and manage background images on Square Terminal
- Update software on Square Terminal, Square Register, and Square Handheld
- Use modes with Square Point of Sale
- Adjust Square Kiosk checkout and order notification settings
- Create, assign, and edit Square Kiosk profiles
- Edit Square Kiosk branding
Point of sale device troubleshooting
- Troubleshoot the Square POS apps
- Troubleshoot payment errors on Square Register
- Troubleshoot network connection on Square Register
- Troubleshoot failed software update on Square Terminal, Square Register, and Square Handheld
- Troubleshoot payment errors on Square Handheld
- Troubleshoot network connection on Square Handheld
- Troubleshoot payment errors on Square Stand
- Troubleshoot Square Stand connection and power failures
- Troubleshoot payment errors on Square Terminal
- Troubleshoot network connection on Square Terminal
- Troubleshoot Square Reader for magstripe
- Troubleshoot Bluetooth pairing on Square Reader for contactless and chip
- Troubleshoot charging on Square Reader for contactless and chip
- Troubleshoot payment errors on Square Kiosk
- Troubleshoot connection and power issues with Square Kiosk
- Factory reset your Square hardware
Printer setup and troubleshooting
Network setup and troubleshooting
Scale setup and troubleshooting
Cash drawer setup and troubleshooting
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