Set up Square Kiosk
About Square Kiosk
Square Kiosk is a purpose-built self-service ordering station featuring a 21.5 inch vertical touchscreen, AI-powered voice ordering, built-in contactless and chip payments, presence detection, and an integrated barcode scanner. Unlike the prior iPad-based version of Square Kiosk and Square Stand, the new Square Kiosk is a standalone device that does not require an iPad.
Choose your mounting option before starting setup. Square Kiosk supports four installation types:
Countertop mount
Floor stand
Wall mount
VESA
Mounting hardware is sold separately based on your chosen installation type. Learn how to set up your Square Kiosk mount.
If you’re looking for information about the iPad-based self-service kiosk, this has been renamed to Square Stand with the Square Kiosk Lite app. Learn how to set up Square Kiosk Lite.
Before you begin
You can set up your Square Kiosk by installing your Square Kiosk hardware, creating a mode from Square Dashboard, and signing into Square Kiosk using a device code you create or entering your user name and password on Square Kiosk.
Offline payments and cash payments are not supported with Square Kiosk. Learn how to process offline payments.
Square Kiosk requires a stable internet connection to process payments and enable voice ordering. Use a dedicated network for the best performance.
Square Kiosk is designed for indoor use only and is not rated for outdoor environments. Do not expose the kiosk to rain, extreme temperatures, or humidity. If your business has an indoor/outdoor setup, the kiosk should remain indoors at all times.
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To set up your Square Kiosk, you need:
Your unboxed Square Kiosk hardware.
A power outlet within reach of your installation location.
A stable WiFi network or an ethernet connection within reach of your hardware installation.
Access to Square Dashboard to create a device mode. Learn how to set up device codes.
At least one active point of sale device using the Square Point of Sale app.
Purchase and use of the new Square Kiosk requires an active Square Plus or Premium subscription. Subscribers on other plans will be able to continue to use their existing Square Stand models with their existing plan. While Square Kiosk is not currently available with legacy pricing plans, such as Restaurants POS Plus or Premium, please reach out to your Account Manager for help with Square Kiosk order and setup.
Step 1: Install Square Kiosk hardware
Follow the installation guide for your chosen mount type. Each guide covers physical installation, cable routing, and power connection. There are four mounting types you can set up with Square Kiosk:
Countertop mount
Floor stand
Wall mount
VESA mount
Learn how to set up your Square Kiosk mount.
Step 2: Connect Square Kiosk to WiFi and configure device settings
Confirm the power cable is securely connected through your mount and plugged into an outlet.
Press the power button on the back of the device and wait for the Square logo to appear on screen.
Connect Square Kiosk to a preferred WiFi network. If you need to update your WiFi network, manually connect to WiFi, or connect Square Kiosk via Ethernet, learn how to troubleshoot network connection issues on Square Kiosk.
Follow the instructions on the screen to set up language, date, and timezone settings. You can also configure brightness, display, and volume settings.
You may be prompted to complete a software update. Updating the latest software is recommended.
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Once the software is updated, you’ll be prompted to sign in. You can sign in using your Square user name and password or a device code that you created by following the steps in the section above.
If you have access to a mobile device with the Square POS app, you can also use the Sign in with another device feature.
Select the intended Location and Mode on your Square Kiosk.
Step 3: Set up a Square Kiosk device mode or device code
- Sign in to your Square Dashboard and go to Settings > Device management.
- Select Kiosk > Add a kiosk.
- Choose Square Kiosk > Next.
- Choose the location where the Square Kiosk will be used and enter a name for the kiosk mode.
- If prompted, set an owner password. This will be used to access device settings on your Square Kiosk once it’s set up.
- Select the menus or create a menu. You can also skip this step and create menus later.
- Next you will see the device code for the Square Kiosk. Save this code so you can enter it on your Square Kiosk device to sign in.
- Tap Done.
- Sign in to your Square Dashboard and go to Settings > Device management.
- Select Kiosk modes > Add a kiosk.
- Select Add mode and choose Square Kiosk as the device type.
- Select your Square Kiosk > Next.
- Choose your device’s business location and enter a name for the mode > Next.
- Select which menus you want to add to your device, or choose to create a new menu > Next.
- Select your desired settings for how Square Kiosk should be used in your business. For example, what fulfillment methods are available, and order ready notifications.
- Click Save.
You can login to Square Kiosk using your Square user name and password. Alternatively, you can use a device code. To create a device code:
- Sign in to your Square Dashboard and go to Settings > Device management.
- Click Kiosk.
- Select Add device and choose Square Kiosk as the device type.
- Follow the instructions to select the number of devices, location, desired mode, and choose a device code name.
- When the code is displayed, make a note of it to enter on the Square Kiosk.
Step 4: Set up Square Kiosk menus
Your kiosk menus need to be set up in Square Dashboard and assigned to a location where you will use Square Kiosk. This includes creating menus, organizing items into groups, configuring modifiers, and assigning menus to your kiosk location.
Learn how to Set up menus for Square Kiosk.
Step 5: Set up Square Kiosk branding
You can configure your Square Kiosk screen branding and display themes for each location from Square Dashboard. When a device is assigned to a location, it gets that location’s branding.
If you haven't created a device mode for your kiosk yet, refer to the information in step 2 in this article.
Sign in to Square Dashboard and go to Settings > Device management.
Select Kiosk and choose the Square Kiosk mode you want to edit the branding for.
Within the Branding section, click Manage. Then select the corresponding branding details you wish to update.
Select the desired branding color. This color is applied to the background color of the tile that appears on the idle screen of the Square Kiosk.
Upload your preferred small logo. This will be shown in the tile on the idle screen.
Click Save.
Step 6: Test your first order
It’s recommended to complete a test order on your Square Kiosk for every new menu, device location, or mode you set up in Square Dashboard. To do so:
On your Square Kiosk, tap Start order.
Follow the prompts to complete your order details.
Complete a test payment with a payment card, either tapping the card or inserting the card’s payment chip into the kiosk.
Confirm that the order appears on your printer or kitchen display system.
Your Square Kiosk is now ready to accept customer orders.