Manage Square Online item settings from your Item Library
You can adjust several settings as they relate to your Square Online websites, including site item visibility, prep times for online ordering and more. To start, visit your Square Item Library, select an item and go to the Square Online settings section.
Learn more about creating and managing items online from your Item Library.
Edit items in Square Online
Select Edit in Square Online to see the item in your Square Online Overview page in the Items > Site items tab.
Learn more about creating items and categories directly in Square Online to manage additional settings related to fulfilment, SEO and more. You can also learn how to navigate the Square Online Overview page in Dashboard.
Site item visibility
Item visibility refers to how and where an item will appear on your websites. The item visibility settings will apply to items on every site they’ve been assigned to. For example, if you mark an item as Visible, it’ll be visible on each of your sites where the item is being sold.
Select the drop-down menu to choose a visibility setting for your item. The available item visibility settings are as follows:
Visible: Your item is visible online and available for purchase and will show up in navigation and site search results.
Hidden: Your item is available for purchase online but only to those who have the direct link to it (useful for exclusive items). Learn more about selling hidden items with Square Online.
Unavailable: Your item isn’t visible online and can’t be purchased (useful if you aren’t ready to sell the item).
You can also update visibility for multiple items at once using the bulk editing method in Square Online.
Item prep time
Prep time refers to how long it takes to prepare orders and items for pickup and local delivery. Under Item prep time, select Edit and toggle off Use location default to set up a custom prep time for your item.
Per-order quantity limits
You can limit the number of times a customer can add a single item to their cart per Square Online order. This can help prevent you from selling out of highly demanded items too quickly and make stock easier to manage. For example, if you have a limit of four on a shirt that comes in different variations (i.e. sizes or colours), then the total amount of those variations can’t exceed four in the cart.
To limit the number of times a customer can add an item to their cart for a single order, toggle on Enable per-order quantity limits and enter a number in the text field.
Note: To limit the total number of items a customer can add to their cart for a single pickup or local delivery order, go to your Square Online Overview page > Fulfilment > Pickup & Delivery and select Advanced settings.
Sell items as pre-orders
Note: Enable pre-ordering for pickup and delivery by upgrading your Square Online site.
If you’re selling items for pickup and local delivery which are only available on certain dates (e.g. holiday specials), your customers can pre-order on Square Online and get the items when they become available.