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Home>Items and Categories

Add Items and Categories to Square Online in the Overview Page

Create a New Item

To add a new item from your Square Online Overview page, go to Items > Item Library and click Add Item. First, you’ll set up the basics: the item title and a description that will appear on the item page.

Add one or more images of your item, then scroll down and select a fulfilment method. Choose one or more of the following options: Shipping, Pickup, or Delivery & Self-serve ordering. You can also set an item-specific prep time for pickup and delivery.

Scroll down to the Variations section to enter the price and an item SKU or ID if you have one (you can leave this blank if you don’t), then enter the item’s weight for shipping purposes. You can set a stock quantity for your item after saving. Learn more about managing item stock here.


If your item has variations such as different sizes or colours, click on Add/Manage variations to enter these. The example item above comes in four different sizes. When customers buy the item, they can choose which size they want before adding the item to their cart. Learn more about item variations in this guide.

When you’re finished, Save to create your new item and add it to your online store.

Create a New Category

Now that you’ve added an item, let’s place it into a category. From your Square Online Overview page, go to Items > Categories, and select Add Category.


Give the new category a name and click Choose items to add items. Add an image to represent the category on your website.

If you have at least one other category, you can create a subcategory. Under Category organisation, click the + button next to a category. After saving your changes, the new category will appear nested underneath the category you just selected on the Items > Categories page.

You can also limit the availability of items in a category under ‘Pickup and delivery settings’. Select ‘Only certain days and times’ and then choose the days and times when the items will be available for pickup or delivery.

Tip: To save time, you also have the option of transferring existing categories from Square to your online store. This option is available only once, and you will manage online store categories separately from now on.


Save when you’re finished to return to the Categories page. If you want to add more, simply follow the steps outlined above.

Delete Categories and Items


If you need to delete a category, click on it from the Categories page and then click the "..." icon. Note that this will not remove any items that you’ve added to the category, so if you need to delete an item, follow these steps:

Go to the Item Library page and locate the item or items you wish to delete. Tick the box next to the item name and use the delete button. This will remove the item from your website and completely delete it.