Hospitality A flexible restaurant POS, made for the rush

Square is more than just a cloud-based POS system – it’s a business technology solution built for single- and multi-location full-service restaurants, quick-service restaurants, fast-casual restaurants, bars, breweries and multi-concept restaurants. It’s the point of sale that works with everything you need for day-to-day service, including Square Online Ordering (taking orders on your restaurant’s online ordering page for no monthly fees or commissions; setting up delivery and curbside pickup) and Square Team Management (the tool to track your team’s hours, overtime, and breaks while helping you save on labour costs),  plus advanced features available on Plus and Premium plans such as coursing, live sales reporting and 24/7 support. You’ve got the option to add handheld devices to your POS to reduce your customers’ wait times and fulfil orders from anywhere in one place: your Square KDS. It’s easy to get started and even easier to train your staff with the intuitive tools that flow like your restaurant.

The biggest benefit of using a cloud-based POS system, rather than a traditional, on-premise system, is that it allows you to monitor and manage your operations from anywhere with an internet connection. You can manage your sales, inventory, menus and other aspects of your business remotely, giving you greater flexibility and convenience. Cloud-based POS systems also eliminate the need for expensive upfront hardware purchases, like servers, and ongoing maintenance costs associated with traditional POS systems. And with Square, you can always count on continuous enhancements to the restaurant POS so you can operate with the latest features and security enhancements.

Customers migrating from platforms like Ordermate, Epos Now, Impos, Lightspeed or other legacy POS providers often report they find Square quicker, easier and more user-friendly for their staff to learn and operate. Menu updates take seconds rather than hours or days, which keeps the front and back of house in sync. You can rely on Square for transparent pricing and easy-to-understand processing rates.

Switching to Square is simple and fast. Start by creating an account and get access to the 30-day free trial of the Square for Restaurants Plus plan before you need to select which plan is right for you. When you sign up, you can add your menu from a PDF, an online restaurant site, or an online delivery platform partner like Uber Eats, DoorDash or Grubhub. You can easily transfer your existing inventory with bulk intake importing. And if you need help, Square Support is here to help you with everything from migrating gift cards to onsite networking installation.

Hardware is not included with your subscription. You can buy the devices that best fit the needs of your concept by visiting the Square Shop. You may be able to repurpose existing devices, including iPads, industry kitchen printers, receipt printers, cash drawers and routers. Once you’ve set up your hardware, configure your POS in minutes to fit your style of service. Verify your identity, connect a valid bank account and get ready to take your first payment.

You can upgrade from the Square for Restaurants Free plan to the Plus plan by subscribing to it here. You’ll be able to use all existing features, and you’ll only have to set up the added functionality included with your upgrade. After your 30-day free trial, you’ll be given the option to pick your plan. If you don’t choose one, you’ll automatically be downgraded to the Free plan.

To upgrade to the custom Premium plan, contact our sales team.

You always have the option to downgrade your subscription from Square for Restaurants Plus to Free in your Dashboard. When you downgrade, you’ll see messaging in your Dashboard letting you know which features you’ll lose, like certain smart inventory management features, multi-location stock management and barcode label printing. You can see and compare plan features on our pricing page.

You can also pause your subscription at any time from your Dashboard. When you pause a subscription, you will not be billed. You can resume at any time and your account will be ready for you without losing your past data.

Setup is simple, and you can get started on your own with the Square for Restaurants Free and Plus plans in minutes by creating a menu straight away. But if you need help, we offer one-on-one implementation services for an additional fee and 24/7 customer support as part of our Plus and Premium plans. To discuss a custom Square Premium plan, contact our sales team.

Square POS requires both an internet connection and compatible hardware. Access the internet by connecting your device to Wi-Fi, a hotspot or mobile data. If internet access isn’t available, you can enable Square hardware to take offline payments for up to 24 hours.

You can process transactions through offline payments for up to 24 hours in a single offline session. Your offline payments will be declined if you do not reconnect to the internet within 24 hours of the start of your first payment. By enabling offline payments, you are responsible for any expired, declined or disputed payments accepted while offline. Square is unable to provide customer contact information for payments declined while offline. eftpos-only cards, Square Gift Cards and Afterpay transactions do not work with offline payments. Offline payments are not supported on older versions of Square Reader (1st generation – v1 and v2). Learn more on identifying your contactless reader or how to enable and use offline payments.