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Set up Square Reader

Who is this article for?
Sellers with the account and settings permission to configure hardware settings. Set permissions in the Square Dashboard.

About Square Reader

Square Reader lets you accept chip, contactless (NFC) cards, Apple Pay, Google Pay, Samsung Pay and Afterpay anywhere. Connect Square Reader wirelessly via Bluetooth to a compatible device to accept payments quickly. Square Reader is portable, but can be docked for countertop use.

Before you begin

There are two generations of Square Reader:

  • Square Reader (1st generation)

  • Square Reader (2nd generation)

Square Reader (1st generation) is no longer being manufactured or sold by Square. However, we will continue to provide updates and troubleshooting support for this Square Reader.

Square Reader (2nd generation, v1 & 1st generation, v3) can also connect to Android devices (phone or tablet) through a wired connection. Note: Wired connection to iOS devices is not supported, unless connected to Square Stand (1st or 2nd generation).

To set up and use your Square Reader (1st or 2nd generation), you need the following:

  • Compatible mobile device with Bluetooth connectivity

  • Square app updated to the latest version

  • Power source to charge Square Reader

  • Secure internet connection

Learn more about Square Reader (2nd generation) technical specifications, like what’s in the box, dimensions, connectivity and more.

Square’s hardware is subject to testing and certification for compliance with country-specific regulations, such as for FCC compliance in the United States, or Restriction of Hazardous Substances (RoHS) compliance in the EU. Therefore, Square’s hardware is only approved for use in the country for which it is intended. For example, hardware sold or intended for sale in Australia is not approved for use outside of Australia.

Step 1: Identify your Square Reader generation and version

Square Reader (1st generation)

Square Reader (1st generation) has three versions:

  • Square Reader (1st generation, v1)
  • Square Reader (1st generation, v2)
  • Square Reader (1st generation, v3)

Square Reader (1st generation) has a micro USB charging port and the power button is to the left of the port.

Square Reader Labelled

Square Reader (2nd generation)

Square Reader (2nd generation) has one version:

  • Square Reader (2nd generation, v1)

Square Reader (2nd generation) has a USB-C charging port and the power button is to the right of the port.

Square Reader (2nd generation) labeled

View offline payments compatibility by generation and version of Square Reader

  • Square Reader (1st generation, v1) cannot accept offline payments.
  • Square Reader (1st generation, v2) cannot accept offline payments.
  • Square Reader (1st generation, v3) can accept offline payments.
  • Square Reader (2nd generation, v1) can accept offline payments.

Step 2: Check the battery level and charge your Square Reader

  1. For an accurate battery reading, unplug your reader from any power source.

  2. Firmly press the button on the reader and observe the lights.

    • Four green lights: Battery is 100% charged

    • Three green lights: Battery is 75% charged

    • Two green lights: Battery is 50% charged

    • One solid red light: Battery is 25% charged

    • One blinking red light: Battery is low – charge immediately.

  3. Connect one end of the accompanying USB cable (Micro USB or USB-C) to your Square Reader and the other end to a USB port, like a mobile phone charger, computer or car charger.

  4. It takes around two hours for a reader with a low battery to charge completely.

Step 3: Connect and update your Square Reader

To pair your Square Reader wirelessly through Bluetooth:

To establish a Bluetooth connection, your Square Reader must be within three metres of your mobile device. You also need to make sure your Square POS app is updated to the latest version, Square Reader for contactless and chip cards pairs to Square through the Square POS apps.

  1. Press and release the button on your reader to turn it on.
  2. Open the Settings app on your device and toggle Bluetooth ON.
  3. Go to your Square Point of Sale app, tap ≡ More > Settings > Hardware > Square Readers.
  4. Tap Connect a reader.
  5. Put your reader into pairing mode by pressing the reader’s button for three to five seconds. Remove your finger as soon as you see orange flashing lights. If you see red flashing lights, you’ve held the button too long and you’ll need to try again.
    • Four orange lights flashing: Reader is in pairing mode.
    • Four green lights: Reader has successfully paired.
    • Four red lights: Reader failed to pair.
  6. Tap Pair on the notification from your Square POS app to complete the pairing process.
    • Note: Due to extended security measures, some Android devices will require multiple confirmations during the pairing process.
    • On Android devices, quickly tap Pair and Pair and connect each time you are prompted until the connection is successful. If the connection fails, start the pairing process over and ensure you accept all Pair and Pair and connect prompts within 5 seconds.
  7. When your reader is successfully connected, you will see it listed as Ready in the Square POS app.

Any necessary firmware updates will be automatically installed once the reader has been connected. The wireless connection can be lost if the reader and device are more than 3 metres apart.

Square Reader can now use a wired connection

To connect Square Reader to an Android device using a wired connection, you need to use a USB adapter that fits your mobile device, like this: SquareReaderContactless-USB adapter-Android

Make sure to update your point of sale app to get the latest functionality.

  1. To charge, plug the charging cable into your Reader and the other end into a USB-C wall charger of your choice.
  2. Plug the other end of the power adapter cable into a wall outlet.
  3. If your Square Reader was connected to your device via Bluetooth, a notification will appear saying ‘Reader disconnected from Bluetooth’.
  4. A ‘Reader connected via USB’ notification will appear to indicate that the wired connection was successful.

Make sure to check your Square Reader and Android device for the correct cable type. Learn how to identify your Square hardware.

Connect Square Reader to Square Stand

Square Reader (1st or 2nd generation) can connect to Square Stand (1st or 2nd generation) via the cables, instead of wirelessly via Bluetooth.

Plug your Square Reader USB cable (Micro USB or USB-C) in to your Square Stand USB hub.

Firmware updates are no longer available for Square Reader (1st generation – v1 and v2).

Step 4: Use low power state

Square Reader will go into a low power state if it hasn’t taken a payment for a while and will remain connected to your device for a period of time, depending on which generation you use.

Square Reader (1st generation)

This Square Reader will go into a low-power state if it hasn’t taken a payment for a while, and will remain connected to your device for up to eight hours.

Any interaction with the reader through the Square POS app will wake it up from this low-power state as long as the reader is within 3 metres of the device.

The reader will power off completely after eight hours of inactivity. After this point, you will need to press the button on the reader to reconnect.

Square Reader (2nd generation)

Stay Connected is a feature built into this Square Reader. This feature aims to maintain connectivity, improve reliability, help save battery and eliminate the need to press the power button to re-pair the reader after a period of inactivity.

Note: Stay Connected only works if the Square Reader(s) have been paired to the device already. If the reader has never been paired to the device, you’ll need to go through the initial pairing process.

This Square Reader will go into a low-power state if it hasn’t taken a payment for a while, and will remain connected to your device for up to 30 days.

Any interaction with the reader through the previously paired Square POS app will wake it up as long as the reader is within 3 metres of the device. The Square Reader will power off completely after 30 days of inactivity. After this point, you will need to press the button on the reader to reconnect.

Step 5: Select accessories for your Square Reader (optional)

You can view printers, cash drawers, barcode scanners, scales and more accessories that are compatible with your Square Reader.

  1. Go to Square’s compatibility page for hardware accessories.

  2. Click an accessory option. If applicable, select Filter > Compatibility > Reader-iOS or Reader-android > Apply.

  3. Under Compatible with, click the # products drop-down menu to view compatible Square hardware.

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