Pricing

Choose a plan, start the conversation.

Pricing

Two plans. Upgrade, downgrade, or cancel at any time.

Free

Reply to customer inquiries and manage transactions via text and email.

$0

No monthly fee

Plus

Start new conversations and receive messages from a dedicated phone number.

$10/month

per month, per location

Features

Plans

  • Free
  • Plus

Free

$0/mo.

Plus

$10/mo.

Communication capabilities

Send service messages via email and SMS

Send service messages via email and SMS

Service messages include: digital receipts, appointment updates, loyalty program updates, and order updates.

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Reply to customer messages via SMS or email

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{{Plus}} Get a dedicated business number

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{{Plus}} Initiate conversations with SMS and email

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{{Plus}} Receive messages from new customers

Receive messages from new customers

These messages allow customers to contact your business without a history of previous communication or transactions.

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Messaging experience

Send photos

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Do Not Disturb

Do Not Disturb

Silence or limit Square Messages notifications. Customers attempting to message your business will receive an automated reply letting them know direct messaging is not active and to contact your business directly.

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Quick actions

Send payment links

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Send checkout links

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Send invoices

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Send estimates

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Create appointments

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{{ Plus }} Send coupons

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Conversational AI

Square Assistant

Square Assistant

Square Assistant is a smart, automated messaging tool that helps your clients confirm, cancel or reschedule appointments 24/7. It automatically replies to clients, giving you time back and reducing potential for no-shows.

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Send suggested replies or actions

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Lead generation

Manage and respond to Square Online forms

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Voice capabilities

Call to Text

Call to Text

Give customers who call your business the option to move their conversation to text.

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Voicemail

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Voicemail transcription

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Start the conversation.