Pricing
Choose a plan, start the conversation.
Pricing
Two plans. Upgrade, downgrade, or cancel at any time.
Free
Reply to customer inquiries and manage transactions via text and email.
$0
No monthly fee
Plus
Start new conversations and receive messages from a dedicated phone number.
$10/month
per month, per location
Features
Plans
- Free
- Plus
Free
$0/mo.
Plus
$10/mo.
Communication capabilities
Send service messages via email and SMS
Send service messages via email and SMS
Service messages include: digital receipts, appointment updates, loyalty program updates, and order updates.
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Reply to customer messages via SMS or email
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{{Plus}} Get a dedicated business number
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{{Plus}} Initiate conversations with SMS and email
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{{Plus}} Receive messages from new customers
Receive messages from new customers
These messages allow customers to contact your business without a history of previous communication or transactions.
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Messaging experience
Send photos
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Do Not Disturb
Do Not Disturb
Silence or limit Square Messages notifications. Customers attempting to message your business will receive an automated reply letting them know direct messaging is not active and to contact your business directly.
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Quick actions
Send payment links
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Send checkout links
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Send invoices
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Send estimates
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Create appointments
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{{ Plus }} Send coupons
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Conversational AI
Square Assistant
Square Assistant
Square Assistant is a smart, automated messaging tool that helps your clients confirm, cancel or reschedule appointments 24/7. It automatically replies to clients, giving you time back and reducing potential for no-shows.
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Send suggested replies or actions
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Lead generation
Manage and respond to Square Online forms
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Voice capabilities
Call to Text
Call to Text
Give customers who call your business the option to move their conversation to text.
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Voicemail
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Voicemail transcription
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